empty cart

marvays · April 04, 2020, 07:13:31 AM

Please help me.
For some reason, at one shop constantly angry cart. Sometimes all items disappear from the cart. Other times, only some will disappear. I have caching turned off. But that didn't help.
The only thing I can think of is that I have an old version of VM. . . specifically VirtueMart 3.4.2

customers write for example:
I put the goods into the basket, then I do something else and when I want to return to it the basket is empty and I have to start new. For other sites, your cart will remain saved even if I turn off my computer and can return to it at any time.

Jörgen · April 04, 2020, 10:21:27 AM

It sounds like conflict with www.sitename and sitename without www. Do You have a good .htaccess redirect to either sitename or www.sitename ? Opening sessions, cart is stored in session, with different URL gives different sessions and next visit to the site shows an empty basket.

Jörgen @ Kreativ Fotografi

marvays · April 04, 2020, 10:25:49 AM

I have sh404sef and setup this always without www.

marvays · April 04, 2020, 10:26:52 AM

I'm sorry. I didn't give the address. Web is here: https://lukysipy.cz

Jörgen · April 04, 2020, 22:46:21 PM

QuoteI have sh404sef and setup this always without www.

Apparently not ....

Quotehttps://www.lukysipy.cz/lazecky-junak-reflexni-luk-60

Jörgen @ Kreativ Fotografi

marvays · April 05, 2020, 03:24:13 AM

I am sorry. Always with www

Jörgen · April 05, 2020, 08:13:27 AM

Test without sef and see.

Jörgen @ kreativ fotografi

marvays · April 06, 2020, 10:09:48 AM

Quote from: Jörgen on April 05, 2020, 08:13:27 AM
Test without sef and see.

Jörgen @ kreativ fotografi

Without sef? You thing without sh404sef, or disable all sef?
Can there be a problem with the cart extension side? I use Rupostel. I am considering buying VP One Page Checkout.

AH · April 06, 2020, 11:00:43 AM

So you tell us that you use a third party cart plugin.

Please seek advice directly from the developer of the plugin - he is very helpful and should be able to guide you.

pinochico · April 06, 2020, 21:37:02 PM

QuoteCan there be a problem with the cart extension side? I use Rupostel

I don't think so Martin.
We use Rupostel too and as I sad on joomlaportal.cz - we have the same eshop with VM 3.4.2 and Rupostel OPC and PHP version and non-caching and SEF app and we haven't any problem with minicart or cart.
Change to VP One Page Checkout is not right way

marvays · April 08, 2020, 09:31:03 AM

Okay. But today the problem again. The customer calls that he cannot put more items into the cart than save products. I immediately try it and I have no problem.

I'm doing desperate experiments. Removing AddThis. I'm considering installing JQeasy. I'm considering making a template again (maybe I got a mistake there).

But I'm sure to cancel SH404Sef and use Artion JomSef.

AH · April 08, 2020, 10:53:12 AM

why turn off one plugin only to replace it with another - just go to a minimal plugin setup and work your way up from there

marvays · April 08, 2020, 12:29:31 PM

Quote from: AH on April 08, 2020, 10:53:12 AM
why turn off one plugin only to replace it with another - just go to a minimal plugin setup and work your way up from there

I don't have any unnecessary plugins on my site. In addition, I have several similar sites. I use the same extension. But the problem is only here.

But I have an outdated "Custom Filter from Breakdesign", can not cause problems he?

Jörgen · April 08, 2020, 12:32:31 PM

Custum filter uses Mootools, this mixed with Jquery is Always a liability

AH · April 08, 2020, 12:39:11 PM

I dont know about your particular site - if you do not want to try what I have suggested - I do not have the time to show an interest in your particular problems

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empty cart