Stockhandling, products ordered and products in stock issue

[Kuubs]

Hello,

I found a weird issue, and I don't think this is really how it is supposed to work. I have a product with 15 products in stock, and the product has been ordered 21 times in the past. Now the product shows that it is not in stock anymore. I checked the code and that is due to this line:

Code Select Expand

if (($stockhandle == 'disableit' or $stockhandle == 'disableadd') and ($product->product_in_stock - $product->product_ordered) < $minOrderLevel) { ?>

It subtracts the product ordered amount of the amount in stock, that is weird because why should it do that? How many times the product is ordered has nothing to do with it. I removed the subtraction and checked the amount in stock against the minOrderLevel and now it works again. Maybe this is somethign that needs to be checked out.

[Jörgen]

Hello

Of course you have to consider how many items that are ordered (actually booked), You have to set Your order statuses correctly so that the ordered products are drawn from the stock when the order is shipped. product_ordered is not a counter for the total ordered items it is a counter for orders that have been confirmed but actually haven´t been delivered.

Jörgen @ Kreativ Fotografi

[Kuubs]

Hello

Of course you have to consider how many items that are ordered (actually booked), You have to set Your order statuses correctly so that the ordered products are drawn from the stock when the order is shipped. product_ordered is not a counter for the total ordered items it is a counter for orders that have been confirmed but actually haven´t been delivered.

Jörgen @ Kreativ Fotografi

Aha, that explains a lot. Thank you. I see indeed that these orders are not acutally having the "Sent" status. So I understand why this happens.