Author Topic: payment method issue  (Read 913 times)


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    • SymptoPro Fertility Education payment method issue
« on: October 30, 2019, 22:35:50 pm »
We use and we're able to successfully charge customers but on the backend under "Payment Method" it always shows
Payment Name    0
Order total sent to authorize    0.00000 USD
Discount or Fee per Transaction    0.00
Discount or Fee per Total Amount    0

And the new Purchase Order at the top the backend order page shows $0.00 for all orders with a red X.

All successfully charged orders come in with a status of "Confirmed."

We're getting paid so I am not too worried about it but what would cause the back end from not recording the purchase correctly?

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