504 Gateway Time-out

[BasicStuff]

Hi,
I'm trying to update my VirtueMart version but it times out:
'504 Gateway Time-out
The server didn't respond in time. '

Thanks.

[jenkinhill]

How are you trying to update?  http://forum.virtuemart.net/index.php?topic=123808

[BasicStuff]

Thanks for your reply.

I'm using the Joomla installer:
Extensions/Manage/Intall/browse for file

... then selecting com_virtuemart.3.4.3.9989

[jenkinhill]

You mean com_virtuemart.3.4.3.9989_package_or_extract.zip  ?  If so you may not have enough server resources. You can unpack that and upload com_virtuemart.3.4.3.9989.zip etc seperately

[BasicStuff]

... it's the com_virtuemart.3.4.3.9989 2,010k zip folder.

[GJC Web Design]

then as Jenks says ... unpack or upload and unpack if u have server access/zip to a folder under /tmp/ and browse to via the installer and run

[jenkinhill]

See https://extensions.joomla.org/blog/item/3-ways-to-install-joomla-extensions/