Order confirmation emails resending every few hours - Paypal standard plugin

[Studio 42]

I can only say :
Bad test = unknow behavior

[GJC Web Design]

Just to add -- I use a 1 cent test products all the time on live sites / live paypal .. never a problem

but site offline surely will break the ipn...

I do all my finally paypal tests totally live with a real payment ( 1 cent) - imho the only true test before hand over

[AH]

As I said earlier

If the order status is set to confirmed and an IPN happens for the same status - a second email should not be triggered via VM

You should see only 2 statuses in the VM order - the payment display is not the same as the status change display!

Pending
Confirmed

If you then have changed to a "final status"

Pending
Confirmed
Shipped

A delayed IPN will set back to confirmed

Pending
Confirmed
Shipped
Confirmed


Setting a test with a site that is then switched to offline is not a good test.

Testing in sandbox should work if you know what you are doing with PayPal and sandbox - but there can be quirks
Testing a site with a .01 cent and "live paypal" test is best case.

The log is also showing a problem at some point you should see the status of the order being changed due to IPN message being received - this is not in your log e.g.:

Code Select Expand


DEBUG plgVmOnPaymentNotification: plgVmOnPaymentNotification order_number:53K203 new_status:C

Therefore I can only conclude that VM is not setting a status via VM's paypal plugin in response to PayPal's  IPN notifications

[DOITSolutions]

Thanks. I figured that Joomla "Site Offline" mode wasn't really offline, just redirected users to a login and only let in registered super admins (Or regular users too as we have configured it in the settings).

But, it looks like that is the cause for us. Testing with live paypal in offline mode is how I have always done it in the past (although it has bee a few years / versions since I last did this).

Happy to test in live scenarios only from now to be safe. The Paypal IPN must be having a hard time with it.

Cheers, thanks for your time on this.
M.A.

[GJC Web Design]

Joomla "Site Offline" mode wasn't really offline, just redirected users to a login and only let in registered super admins

the IPN is sent to a normal view so this would treated the same as above

[ocram44]

The log is also showing a problem at some point you should see the status of the order being changed due to IPN message being received - this is not in your log e.g.:

Code Select Expand


DEBUG plgVmOnPaymentNotification: plgVmOnPaymentNotification order_number:53K203 new_status:C

Therefore I can only conclude that VM is not setting a status via VM's paypal plugin in response to PayPal's  IPN notifications

I encountered the same problem. Paypal is sending repeatedly IPN notifications. I set the status of the order manually to completed. But after a new PayPal IPN notification the status of the order is a again Confirmed. Did somebody find a solution with this issue in the meantime?

[ssc3]

I encountered the same problem. Paypal is sending repeatedly IPN notifications. I set the status of the order manually to completed. But after a new PayPal IPN notification the status of the order is a again Confirmed. Did somebody find a solution with this issue in the meantime?

One solution is to try a new alternative PayPal Checkout plugin. It can process PayPal payments with out using IPN's. It is a more uptodate version of PayPal, which uses webhooks, which are PayPal's replacement for IPN's.

https://plugins.online-store.co.uk/virtuemart-paypal-checkout.html

[Darko F.]

Didn't test it.
Maybe work
https://forum.virtuemart.net/index.php?topic=148961.msg534143#msg534143

[dudley389]

I am having this issue with VM 4 and Joomla 4.

Confirmed orders are sending invoice and vendor notifications over and over.

Is there any fix for this.?

thanks

[jenkinhill]

See
http://forum.virtuemart.net/index.php?topic=140629.msg534139#msg534139
http://forum.virtuemart.net/index.php?topic=149465.msg533991#msg533991

[cristina]

I face the same problem since I update to J4 and VM4.
I never had the problem before.
I think it's a bug somewhere in the PayPal plugin, because today I received a notification from PayPal:
"check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:
https://www.collectoravenue.it/index.php?option=com_virtuemart&view=vmplg&task=notify&tmpl=component&lang="

It should be fixed asap

[jenkinhill]

PayPal have made changes which are causing errors for some users and are telling users in some countries to start using the Braintree payment processing platform - without explaining what or why. Paypal/Braintree info from PayPal is on https://developer.paypal.com/braintree/articles/get-started/overview

A completely new PP plugin will be released in due course, subject to development time. In the meantime, there are solutions in this thread.
A simple step is to turn off Check IPN provider IP in OP plugin configuration, or maybe use the alternative plugin from ssc3.

Problems with PayPal over the years caused me to switch all my clients over to use Stripe for card processing.

[T.A. Garrison, LLC]

Jenkinhill - are you saying VM is "currently" working on updating / creating a "new" plugin?

I've been having this issues for months!

I'm using VM 4.0.12 in the site with the issue. I'm going to update to VM 4.0.16 which I just downloaded and see if that works.

[jenkinhill]

Jenkinhill - are you saying VM is "currently" working on updating / creating a "new" plugin?

I believe so, but it won't be quick as PayPal is making more changes to their own system. I don't have any PayPal-using sites now, but never had issues with plugins from Online Store.  https://plugins.online-store.co.uk/virtuemart-paypal-checkout.html

[T.A. Garrison, LLC]

Thank you, Jenkinhill. I've downloaded and will give it a test.