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prices displaying incorrectly

Started by BearWood, June 18, 2018, 14:10:19 PM

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BearWood

Hi

I'm on VM 3.2.14 en joomla 3.8.8

Since today (I haven't done anything on the site???) when you select a custom field value, the price is no longer added to the base price...

Any ideas on how to fix this?

And no I am not using discounts, I know this gets the custom field pricing jumbled up, but I didn't, it's just the base price...

Your help is much appreciated.

Regards
Evi

Jörgen

Hello

If nothing has changed it should work, it does not change by itself.

Did it work yesterday ?

Have You updated PHP to php 7.1 or maybe 7.2 ?

Have You updated Joomla ?

Have You updated VM ?

When were the last known changes done ?

Any new extensions installed ?

An URL to the website ?

regards

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

BearWood

Hi,

I've had this problem in the past, usually when sth needed updating; so I checked now, but everything seems up to date...

you can see the site on www.bearwood.be

the base price sort of goes grey, like it's "loading", but it doesn't change ...

Last changes a week ago or so, and everything worked fine then... (or at least i thought)

thank you
regards
evi

BearWood

problem also seems to be on firefox , no problems in safari... ?

jenkinhill

Worked for me in Firefox. Clear your browser cache & try again.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

BearWood

OMG that solved it,... horrible beginners mistake, so sorry to have bothered you with this!!!

thank you!

Jumbo!

Actually, the issue remains. https://www.bearwood.be will work fine but https://bearwood.be will not.

You need to add a rule in your .htaccess to redirect on non-www requests to www.

RewriteEngine On
RewriteCond %{HTTP_HOST} !^www\. [NC]
RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R=301,L]

Jörgen

Nicely spotted Jumbo !

Jörgen @ Kreativ Fotografi
Joomla 3.9.18
Virtuemart 3.4.x
Olympiantheme Hera (customized)
This reflects current status when viewing old post.

BearWood

Thank you, I never saw this answer, sorry, but thank you, I will make the changes!

Daxs

#9
some times this error the good sizegenetics post occur when php and jomla are not in updated version and cache memory is not clear of your browser so update the versions which you are using and clear the cache