Currency exchange rate is wrong

[titolin10]

Hello

My shop is supporting different countries with different currencies as well

but I really don't know why when I change the currency using selector module to another one then the Value appear wrong

For example if 1 USD =  3.95 MYR  then when I change the USD currency on frontend using selector module  I found the MYR = 1.13   (That's just an example)


It's really big problem because if I have a product that equal USD 100  then the customer used MYR currency then he will pay only  MYR 113 ... So in this case I lost MYR 282  and that equal 71 USD.... SO I look like I'm going to lose not earn 

How to solve this ??

[Jörgen]

http://forum.virtuemart.net/index.php?topic=79799.0

When did it stop working ?
What Did You Do that stopped the correct exchange ?

regards

Jörgen @ Kreativ Fotografi

[titolin10]

Hello Jörgen


Thank you for your response


I use VM 3.4.12 + Joomla 3.8.5


I didn't do anything .. since I used Virtuemart few months ago I seen this problem but that time I was only using one currency


since I decided to support more currencies then I faced this issue again

I don't know how to solve it


as mentioned above the converter is giving me wrong prices with wrong rates

[Jörgen]

OK so you are NOT loosing any any sales because You haven´t published this yet.

I would check the settings for the shop and make sure correct currency is set there. also check Your Product and see what currency You see there.

Maybe this can help ?
http://forum.virtuemart.net/index.php?topic=139262.msg489098#msg489098

regards

Jörgen @ Kreativ Fotografi

[titolin10]

Thank you Jörgen

The cost price, base price and the final price are in the same currency

Vendor currency is same too and I'm using PHP 7.0 


I don't know is this rate should change automatically using built-in converter or I should set it by myself?

[jenkinhill]

The exchange rate is at the European Central Bank is checked daily to give the current rate. The Euro is used as the base currency, the file is downloaded to the Joomla cache as daily.xml

[titolin10]

Thank you jenkinhill

The rates are completely wrong and I tested it with many currencies without any result

another example:

If 1 MYR = 4.49 EGP

So if I have product equal 99 MYR then it should be 444.43 by EGP (According to google converter)

but I got wrong result like that

99 MYR = 20.37 EGP



I tested many currencies and always the main currency for shop become the lower value


Any solution ?

[Jörgen]

Show settings for currency and Product price.

regards

Jörgen @ Kreativ Fotografi

[titolin10]

Thank you Jörgen


herewith the settings attached

[titolin10]

see attached here also

[titolin10]

last

[titolin10]

Hello

any solution please ?

[titolin10]

up

[Jörgen]

I have a guess. The EGP is not on the ECB list of currencies. Here comes yesterdays list. I Think You have to add You own conversion for EGP against the base currency of Your shop. See image, EURO as base currency.

Code Select Expand

<?xml version="1.0" encoding="UTF-8"?>
<gesmes:Envelope xmlns:gesmes="http://www.gesmes.org/xml/2002-08-01" xmlns="http://www.ecb.int/vocabulary/2002-08-01/eurofxref">
<gesmes:subject>Reference rates</gesmes:subject>
<gesmes:Sender>
<gesmes:name>European Central Bank</gesmes:name>
</gesmes:Sender>
<Cube>
<Cube time='2018-02-19'>
<Cube currency='USD' rate='1.2410'/>
<Cube currency='JPY' rate='132.24'/>
<Cube currency='BGN' rate='1.9558'/>
<Cube currency='CZK' rate='25.327'/>
<Cube currency='DKK' rate='7.4480'/>
<Cube currency='GBP' rate='0.88590'/>
<Cube currency='HUF' rate='311.15'/>
<Cube currency='PLN' rate='4.1460'/>
<Cube currency='RON' rate='4.6613'/>
<Cube currency='SEK' rate='9.9155'/>
<Cube currency='CHF' rate='1.1513'/>
<Cube currency='ISK' rate='124.70'/>
<Cube currency='NOK' rate='9.6575'/>
<Cube currency='HRK' rate='7.4385'/>
<Cube currency='RUB' rate='70.0709'/>
<Cube currency='TRY' rate='4.6575'/>
<Cube currency='AUD' rate='1.5676'/>
<Cube currency='BRL' rate='4.0126'/>
<Cube currency='CAD' rate='1.5592'/>
<Cube currency='CNY' rate='7.8734'/>
<Cube currency='HKD' rate='9.7075'/>
<Cube currency='IDR' rate='16818.58'/>
<Cube currency='ILS' rate='4.3673'/>
<Cube currency='INR' rate='79.7375'/>
<Cube currency='KRW' rate='1323.97'/>
<Cube currency='MXN' rate='23.0128'/>
<Cube currency='MYR' rate='4.8281'/>
<Cube currency='NZD' rate='1.6820'/>
<Cube currency='PHP' rate='65.100'/>
<Cube currency='SGD' rate='1.6295'/>
<Cube currency='THB' rate='38.943'/>
<Cube currency='ZAR' rate='14.4614'/>
</Cube>
</Cube>
</gesmes:Envelope>

regards

Jörgen  @ Kreativ Fotografi

[jjk]

The rates are completely wrong and I tested it with many currencies without any result
another example:
If 1 MYR = 4.49 EGP
So if I have product equal 99 MYR then it should be 444.43 by EGP (According to google converter)
but I got wrong result like that
99 MYR = 20.37 EGP

That looks like a mix of 'direct quotation' and 'indirect quotation'.
Exchange rates between two currencies can be quoted indirectly or directly. Direct quotation states how much one unit of foreign currency costs  in domestic currency units (eg $1 = €0.73), whereas indirect quotation states how many units of foreign currency you would receive for one unit of domestic currency (eg €1 = $1.37). In foreign exchange trading, the international convention is to quote the euro against all other currencies using the indirect quotation method.