Author Topic: VM 3.2.4 - Multiple Shopper Groups for user - What is defined behaviour?  (Read 1329 times)

bcohen0

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Please can someone tell me, what is the expected behaviour with respect to pricing, if a user has two shopper groups, each of which provides a different price?

What are the rules for which group price will prevail, if this user accesses a product that is set up with "use generic rules" and Shopper Groups set to "Available for all"  ?

Also, i could use a link to a discussion for the interaction between products, shopper groups, and users.

Please help.

Milbo

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Re: VM 3.2.4 - Multiple Shopper Groups for user - What is defined behaviour?
« Reply #1 on: September 15, 2017, 12:23:23 pm »
What would you expect? and what is the result?

Always use generic rules. When you set a rule, it is an override, which just ignores any setting of the rule.

When you have different prices (not rules, prices!), then the more expensive price should always win, there is a setting in the vmconfig pricing tab to select which price should win (lowest or highest).
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philphil987

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Re: VM 3.2.4 - Multiple Shopper Groups for user - What is defined behaviour?
« Reply #2 on: December 24, 2019, 10:46:16 am »
Hello, we need exactly this feature, lowest instead of highest price should win. However, we can’t find this option in the VM Config tab. Is this still available in the latest VM-version and where can we find it? Thanks for your help.

Studio 42

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Re: VM 3.2.4 - Multiple Shopper Groups for user - What is defined behaviour?
« Reply #3 on: December 24, 2019, 10:53:27 am »
In The Vm config >Pricing : Order of multiple prices

philphil987

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Re: VM 3.2.4 - Multiple Shopper Groups for user - What is defined behaviour?
« Reply #4 on: December 24, 2019, 11:38:39 am »
Thanks, I tried this by switching from "Descending" to "Ascending", but no change in frontend. The higher price is always shown, although I'm logged in as a shopper belonging to 2 different shopper groups (which are also linked to that product).

Studio 42

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Re: VM 3.2.4 - Multiple Shopper Groups for user - What is defined behaviour?
« Reply #5 on: December 24, 2019, 13:20:33 pm »
I dont know if this use Tax rulles and discount. So perhaps the problem is about discount ?

AH

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Re: VM 3.2.4 - Multiple Shopper Groups for user - What is defined behaviour?
« Reply #6 on: December 24, 2019, 18:15:27 pm »
if you set descending - the lowest retail price "wins" even when a user is in multiple shoppergroups and a price is available for those shoppergroups for the logged in customer
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