Problems with creating PDF accounts.

[Palich]

Problems with creating PDF accounts.
Hello, friends!
At me such problem, after performance of purchase of the letter by mail is formed correctly. VertueMart also displays the correct print file in the "Orders" section. But the PDF file of the account was not generated correctly.
Namely, the order information is not displayed.
Help to solve the problem.

And still I'm sorry if I violated the rules forum, I do not understand English, but through google translate

[Milbo]

Looks like a problem with your payment plugin. Pleas write your used version of joomla and vm and aio, thank you.

[Palich]

Joomla! 3.6.5  | VirtueMart 3.2.2 | aio - I do not know how to look at it, but I downloaded it in one assembly with VirtueMart