Joomla Virtuemart RMA

[webkul]

FEATURES-

Allows a user to replaced or return the products bought within a limited period of time.
The facility of RMA is made available to the user once the status of order is set to "confirmed".
For a purchase with multiple products in single order, a customer has the opportunity to return single or multiple items depending on admin's configuration at the backend.
Admin has the feature to design how he wants to display RMA reasons under various categories.
Reasons and categories can be published or unpublished as per requirements.
Admin can take individual action on each product in case of multiple products in a single request.
The option of re-requesting of items is available at user end if admin replaces or decline any request.
Mail will be sent for every RMA request, communication message and action taken by admin on each request.
RMA History page is provided at front end to view the display of all RMA requests related to any order.
Selection of reasons for return and replacement are provided to users with a drop-down configured by admin at the backend.
An additional comment box is provided at front end to leave any message for admin in case of return.
The option to define the return period of the product is provided.
A communication tab is provided at the backend to communicate with users of the store.

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