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Error when add products

Started by Thanasis, November 08, 2016, 09:06:49 AM

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Thanasis

Hi, i have latest version of joomla and virtuemart (Joomla 3.6.4 Stable and VirtueMart 3.0.18) on a production site. Today when i add products the admin panel gives me the following errors:
Error

vmError: VmTable #__virtuemart_products_el_gr Check not passed. Neither slug nor obligatory value at product_name for auto slug creation is given 0
vmError: You are not an administrator or the correct vendor, storing of product cancelled

The product with all multivariant childs added to database and showing in our site but you cannot open the product.

Milbo

Maybe wrong virtuemart_vendor_id. How you are logged in? As Storeowner? as superadmin, who is not storeowner? as administrator who is not storeowner? Check the vendorId of this products.
Do you use multivendor?
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

Thanasis

Really thanks for your replay, i have 2 users and we are in Super Users Group. I have added 2000+ products without problems. I think this problem exist with the update to latest version.

Milbo

Yeh, but it can make a difference, if you are just superadmin, or superadmin and storeowner. Storeowner is the person with the virtuemart_vendor_id = 1. Enable the multivendormode to see the virtuemart_vendor_id of the products. Maybe they have some other.
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

Milbo

Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

Thanasis

No i didn't test the vm3.0.18.1. Can i see the store owner it is wrong from phpmyadmin??

Milbo

Yes, check the virtuemart_vendor_id, should be always 1
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

Thanasis

I enable the vendors, i see that my vendor user is admin and the vendor is www.mysite.gr name. I use admin user to connect to joomla. With phpmyadmin on "lr018_virtuemart_vendors" table i have ventorid 1 and vendor_name "www.mysite.gr".
Thanks.

Milbo

The question is the vendorid of your products, which do not work
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

Thanasis

My products has this vendor, "www.mysite.gr" who has the vendorid 1.

Milbo

It looks like the problem is here
"vmError: You are not an administrator or the correct vendor, storing of product cancelled"

Check the permissions. We noticed that updating to j3.6.4 may change your permission, because we had that also with pages which were "not hacked" (at least we found no traces)
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/