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Refund payment from PayPal not working

Started by bluMarmalade, September 15, 2016, 15:47:45 PM

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bluMarmalade

Vm 4.0.16/Joomla 3.6.2

When an order for a product comes in and I press the button for refund in the order menu in VM, the money is not refunded through paypal. Do I need to configure something for this to happen or is there another way to refund an order?