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Virtuemart does not 'redirect' after cciDEAL payment

Started by Schot, July 22, 2016, 15:16:22 PM

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Schot

I'm building an ecommerce site using Joomla 3.5.1, VirtueMart 3.0.16 and ccIDEAL 4.5.4.

Actually I'm building two sites with the above mentioned software on the same development machine/server. One website works like a charm, after making a 'dummy' payment with iDEAL it redirects to VirtueMart, updates the status of the order and sends out the email to admin and customer.

But the other site does not. After making the 'dummy' payment with iDEAL it does NOT redirect to Virtuemart/Joomla. In stead it displays a completely 'white' screen (no code loaded).

When I use one of the other 'dummy' iDEAL payment statusses (like 'denied', 'cancelled', etc.) these are CORRECTLY redirected to Virtuemart showing the status of the payment (being denied, cancelled et cetera).

So the redirecting mechanism does work, sort of, but only with the 'non paid' statusses, the 'paid' status results in a white screen.

Can someone please give me some hints on where to start trouble shooting? As far as I know nothing is logged in the Joomla log files nor in the Virtuemart logfiles...

I must admit I did alter the Orde statusses, I replaced the 'COM_VIRTUEMART_ORDER_STATUS_PENDING', 'COM_VIRTUEMART_ORDER_STATUS_SHIPPED' with Dutch terms on the 'error' site. But I have changed this back to the original terms. I also updated the database table so the 'modified_on' and 'modified_by' fields do again display '0000-00-00 00:00:00' and '0' respectively. But that didn't solve it....

It drives me crazy!!!

GJC Web Design

as cciDEAL is a commercial plugin surely they should help u with this?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Schot

I'm 99,9% sure it isn't the plugin but a setting somewhere in VirtueMart....

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Schot

Switched to  a more 'communicative' server...

URL received after redirect from psp:
http://localhost:8888/koicare-e/index.php?option=com_virtuemart&view=pluginresponse&task=pluginresponsereceived&on=FETN048&pm=3&Itemid=&lang=

Yes, itemid and lang are both empty.

Are these the source of my problem?

Thanks for the link to the white page error resolving, but that doesn't help...

Ow another entry in the error logging:
[25-Jul-2016 09:32:02 Europe/Berlin] PHP Notice:  Undefined variable: getMyItemID in /Applications/MAMP/htdocs/koicare-e/components/com_ccidealplatform/models/ccideal.php on line 1323

[25-Jul-2016 09:32:02 Europe/Berlin] PHP Notice:  Undefined variable: languageCode in /Applications/MAMP/htdocs/koicare-e/components/com_ccidealplatform/models/ccideal.php on line 1323

[25-Jul-2016 09:32:02 Europe/Berlin] PHP Fatal error:  Call to undefined method VmVendorPDF::convertHTMLColorToDec() in /Applications/MAMP/htdocs/koicare-e/components/com_virtuemart/helpers/vmpdf.php on line 129

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation