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Customer registration error on VirtueMart

Started by raffaelevirtuemart, July 11, 2015, 16:16:00 PM

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Dear Sirs, I am having a problem on VirtueMart

When a new customer wants to register on the website and use a username / email that is alredy in the website, the page refreshes and all field are deleted, without showing an erro meassge like (This user/password is already in use. Please try again).

How can I solve the problem, as I lose potential customer on my website.

You can try yourself here: (using raffaele as username)

Thank you


Please update. You should be using at least VirtueMart 3.0.8   ( )

You may find that your problem is already fixed. Current latest release is 
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum


HI, thank you, I updated virtuemart and now it works,

1) I have the massage that says:


Saving failed with the following error: The user name is already in use.

How can I change this message? Where can I rewrite it?

2) When showing the error meaasge all the fields in the form are deleted, is it possible not to delete them?

Thank you