Customer registration error on VirtueMart 3.0.6.2

Started by raffaelevirtuemart, July 11, 2015, 16:16:00 PM

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raffaelevirtuemart

Dear Sirs, I am having a problem on VirtueMart 3.0.6.2

When a new customer wants to register on the website and use a username / email that is alredy in the website, the page refreshes and all field are deleted, without showing an erro meassge like (This user/password is already in use. Please try again).

How can I solve the problem, as I lose potential customer on my website.

You can try yourself here: http://www.aretininailsitalia.it/ (using raffaele as username)

Thank you
Raffaele

jenkinhill

Please update. You should be using at least VirtueMart 3.0.8   ( http://virtuemart.net/news/latest-news/469-security-release-vm3-0-8 )

You may find that your problem is already fixed. Current latest release is 3.0.9.4 
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

raffaelevirtuemart

HI, thank you, I updated virtuemart and now it works,

1) I have the massage that says:

Error

Saving failed with the following error: The user name is already in use.

How can I change this message? Where can I rewrite it?

2) When showing the error meaasge all the fields in the form are deleted, is it possible not to delete them?

Thank you
Raffaele