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Buyer have no notification email about he made his order

Started by borro, June 11, 2015, 17:06:33 PM

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borro

Hello.

I'm testing the VM 3.0.9. I've found that there is no notification email to buyer when he makes his order, but there is a notification mail to vendor at this order status. Also in configuration of VM there is no possibility to select this first order status for delivering the email to consumers(buyers). Is that normal for VM 3.0.9?
Wish you happiness!

jenkinhill

Default Order Status to send email to shopper in config should be set to Confirmed or Confirmed by shopper. There is no longer a pending status. On some shared hosts you also have to set "Use the vendor email address" on Config/Shop to on.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

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borro

Thank you. Any ideas how to return back the pending status?
Wish you happiness!