News:

Support the VirtueMart project and become a member

Main Menu

User blocked direct after order & registration

Started by betterlead, March 06, 2015, 16:22:14 PM

Previous topic - Next topic

betterlead

I am starting to panic! Well not really, but I have searched for a solution to this problem but can't find any.

All my customerĀ“s accounts (Except them paying with Klarna) are immediately blocked after ordering/registering. Everything looks ok in the configuration, but this always happens. When the visitor wants to buy something for the second time or just check the status of her/his order without having the link from the order confirmation E-mail, they simply cannot do login. This is of course very, very bad indeed. A returning customer should really not be blocked out.
I suspect this is a bug. Is the problem known? Probably yes. Then, what is the solution, if there is any?

J2.5.28
VM2.6.14

http://tingshop.com
Live site runs on Joomla 3.9.24 & VM 3.8.6 10373

PHP: 7.3.26

Milbo

which payment do you else use?
maybe there is the problem?
Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

betterlead

Klarna (iframe)
Paypal
And the third is for companies - standard VM, OPC(?) I think.
Live site runs on Joomla 3.9.24 & VM 3.8.6 10373

PHP: 7.3.26

betterlead

This is probably not much of help, this screen shot, but anyway...
Tell me if it would help if you got any more info.
Live site runs on Joomla 3.9.24 & VM 3.8.6 10373

PHP: 7.3.26