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checkout loop leading to your account details page

Started by icey, August 11, 2014, 20:12:55 PM

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icey

joomla 2.5.19
virtuemart 2.6.6

I have a web site for a client which works fine up until the checkout process.

whenever you fill in the cart, and click on checkout now it brings you to the your account details page.

whenever you fill it in and click save it keeps on this page, it doesn't let you proceed.

I have sef disabled, one page checkout disabled. i've tried reinstalling vm and joomla but to no success.

this used to work but just stopped working for some reason.

does anyone know of this issue or a solution

jenkinhill

Quote from: icey on August 11, 2014, 20:12:55 PM

this used to work but just stopped working for some reason.


None of us can guess what you, your client or your host did that made it stop working.........
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

GJC Web Design

plus you need to try and debug why

Quotewhenever you fill it in and click save it keeps on this page, it doesn't let you proceed.

but without a live site etc  no one can help
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

icey

this is the web site. if anyone can assist i would really appreciate it

http://tinyurl.com/mq4t4h4

icey

Quote from: jenkinhill on August 11, 2014, 22:14:44 PM
None of us can guess what you, your client or your host did that made it stop working.........


The web site hasn't been touched in months. its very strange

GJC Web Design

just successfully registered and returned with details to cart page

can't complete as returned to address as you say

but the address form has no indication of compulsory fields and no feed back as to what is wrong

your template doesn't seem to show any messages - I can leave city blank - save - just returns - would normally return with an error message



GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation