Shopper can't view orders

[Webswallace]

Hi,

Currently using VM 2.6.0 on Joomla 2.5.19 PHP 3.5.8.1

I've got one admin and one user who is a seller in the shop. There is a problem with the user as he cannot see orders which are listed in the shop. He receives e-mails with the orders but he cannot see them on the back-end. He's got all the permissions active as far as VM is concerned.

I've tried to search for the answer on forum but couldn't find it.

Could you please help me asap, as the client wants to start selling.

Best,
Webswallace

[GJC Web Design]

can the admin see them?

if so has to be some sort of permissions thing - experiment with the permissions button on VM config
it works on Joomla Group permissions

[Webswallace]

Yes, admin can see the orders.

As for the seller, he's got all the permissions for the VM set as allowed. Is there sth more I can check?

I've got also such information visible: "You are using single vendor mode, but it seems more than one user is set as vendor"

Maybe this is the problem? How to change it?

[GJC Web Design]

on vm config->shop at the bottom is  Enable Multivendor (experimental only for developers
never tried it though

[Webswallace]

I've seen that function and it is set to: "none" as I don't want my shop to be multivendor. But the information is still the same

[jenkinhill]

Turn the multivendor function on then look at the Shoppers tab there youwill see the column  Vendor? which shows who are set as vendors. You can disable the vendor status you do not want on that page. Then disable the multivendor function again.

[Webswallace]

I did what you've adviced - so right now admin is not a vendor and only shopper is a vendor. However, the shopper still cannot see the orders.

[Webswallace]

I've managed to fix it. Thanks for your help.

[McKillo]

How to fix it?

[Webswallace]

Actually the problem was that the seller had permissions of a shopper and he should have the permissions of superadmin. So I've changed his permissions in Joomla panel and switched off the functions I didn't want him to have.

[McKillo]

I have found the right solution for VM 2.6.4. , now 'VM admin' user can see orders. Go to administrator/components/com_virtuemart/helpers/permissions.php:214 change the foreach for these lines:

      foreach($perms as $perm){
         if($perm=='admin'){
            if($user->authorise('core.admin','com_virtuemart')){
               return true;
            }
         }
         if($perm=='storeadmin'){
            if($user->authorise('core.manage','com_virtuemart')){
               return true;
            }
         }
      }

[jenkinhill]

There is no need to edit the core. Set the shop owner/manager as admin in Joomla (no need to superadmin) and use the ACL in VM - permissions icon top right of VM config page - to se the admin to allowed for as many VM sections as necessarym in this case for Orders & Shoppers

[McKillo]

There is a bug (code error) in this foreach. VM check if user has permissions of the component (must componenet in second parameter ) instead VM is checking user respect of joomla permisions (Global configuration).
See more info: http://docs.joomla.org/Accessing_the_current_user_object