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Migrating from VM 1 to VM 2.0.26d mails do not work

Started by One33Seven, March 10, 2014, 09:03:53 AM

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One33Seven

Hi,

I've been trying to migrate a VM 1 installation to VM 2.0.26d (the latest version as of yet). I've got everything working and all the data is fine. However VM doesn't seem to send out any mails on any event, to neither the vendor or the buyer.

1. The global mail setup is correct and global mails do get sent.
2. I've setup a vendor with a valid mail address.
3. The send invoice, send status customer/vendor fields are populated correctly with the correct events.
4. No error in the logs, VM doesn't even attempt to connect to the SMTP server.

I've gone over all the configuration screens about a 1000 times now and I can't seem to find anything that is related to email.

I've found alot of problems related to 2.0.22 and down but as it seems those problems have been fixed and none of the workarounds seem to work.

Anybody have any idea what's going on?

The site in question is http://test1.sefashaircompany.eu

Milbo

Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

One33Seven

Ofcourse, here you go.

Bevestigd = Confirmed
Betaald = Paid
In behandeling = Pending
Geannuleerd = Canceled

[attachment cleanup by admin]

Milbo

Should I fix your bug, please support the VirtueMart project and become a member
______________________________________
Extensions approved by the core team: http://extensions.virtuemart.net/

One33Seven

I selected all the options just to be sure but no go. VM does send a mail when I change the status manually in the orders screen but it doesn't send any mails automatically.

To be sure, the status "Pending" is given to an order when the customer has confirmed the order but hasn't paid for it yet, right?

So the following happens:

1. Customer fills basket
2. Customer wants to checkout
3. Customer fills in information (selects lets say Paypal)
4. Customer is sent to the PayPal payment screen

Inbetween steps 3 and 4 the order is pending and thus the customer shoudl get a mail and the vendor too.

One33Seven