Shipping problem - Some products not count weight

[rocktribal]

Shipping problem - Some products not count weight

Some products from different categories don't count weight. I checked every shipping method and works fine, but in the specific products even if double check the weights, they keep count by zero.

[Maxim Pishnyak]

Are you sure that their weights are typed correctly in BE?

[rocktribal]

Yes.. I retype it and try it again with different types. I use the phpmyadmin to find any difference with others products with no result.

[alatak]

Hello

Which shipment plugin are you using?
Can you provide a link to the products where you have problem, and turn on the debug info in VM?

[rocktribal]

Hello Alatak

the plugin is the "Vm Shipment plugin Weight/Nb of products/Countries" but i don't think the problem is the plugin.
First add  a product who have problem and raise (or not) the quantity and then i check the shipment, they still count the weight by zero. Then i add a second item which have no problem and i raise the quantity again and the shipment was work perfect.

I send you a pm with the link.

Thanks for helping me!!!

[rocktribal]

I delete products and retype it.
Thanks for try.