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Shipping not working when weight limitations inserted

Started by ricky_666, November 24, 2012, 17:02:54 PM

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ricky_666

Hi

I have just migrated my site from VM1 to VM2 version 2.0.12f and am using joomla 2.5.7.

the problem i am experiencing is getting the shipping to automatically select the correct shipping cost based on weight like it did in VM1 instead of getting a list of options to choose from. I have 3 Shipping options, but when the lowest weight and highest weight values are inserted the shipping options dont display. If the weight values are removed the 3 options are displayed but not autmatically selected for the weight of the product.

Setup of shipping:

Zip Start: blank
Zipp End: blank

Lowest Weight: 0.1
Highest Weight: 1.99

Weight Unit: Kilogramme

Minimum Product: blank
Maximum Product: blank

Minimum Order Product: blank
Maximum Order Product: blank

Shipping Cost: xxx.xx

Package Fee: 0


With Thanks

Clocked0ne

Hi,

I'm experiencing the exact same problem since upgrading from a previous version of VM, now running Joomla 2.5.8 / VM 2.0.14 and shipping options are not working correctly when weight bands are set.

e.g. product has a weight of 0.5 (kilogramme units) and the shipping option has an upper weight band of 49 kilogrammes but does not display in the shopping basket unless the band is removed.

I also found that by using an arbitrary upper weight in the shipping method of '499' with the weight unit set to kg does not work, yet if I change this to '500' it suddenly works which makes me believe that there is a bug with the weight units not being used correctly and perhaps it is fixed/stuck using grammes.

Could someone from the VM team help on this please?

atrus

Confirm the same problem here, running VM 2.0.14

Rgrds,
Chris

Sent from my BlackBerry 9360 using Tapatalk

alatak

Hello

I cannot repoduce your problem
Quotee.g. product has a weight of 0.5 (kilogramme units) and the shipping option has an upper weight band of 49 kilogrammes but does not display in the shopping basket unless the band is removed.
In that case there should be no weight conversion

QuoteCould someone from the VM team help on this please?
Yes