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Site too slow

Started by iMilazzo, October 23, 2012, 20:06:21 PM

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iMilazzo

Hi, everybody! I have this site www.jmparafusos.com.br/JM it's a Tool and Screw store. My problem is, it's take TOO LONG to load the store at the first time and I don't know what to do!!

Thank you
Ivan Milazzotti

bytelord

Hello,

Tested you site with google speed test tool. Seems that is not too heavy (light i can say, scores 76/100). Your are not loading a lot of files, specially js is to light.

Some issues coming with your boostrap template loading those files http://www.jmparafusos.com.br/JM/templates/bootstraptemplate/fonts/PTSans/PTS55F_W.woff ... are fonts (5-6 of them)... are a little bit heavy i think, why are you loading too many fonts? Is that a template issue?

If by correcting the fonts (no use them, not load them, use only one of them ... not sure ... better remove them from loading) the problem percists then you should try with other hosting provider.

Regards
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jjk

I agree with bytelord. Although many template providers seem to love Google's webfont api, I frequently see VM2 shops here in the forum where these webfonts are making the website extremely slow. Often the webfonts seem to take forever to load or they don't load at all. If you can, I would recommend not to use webfonts. Templates making use of webfonts typically try to load several of them into a single page. If only one of them is loading slow because 10000 other websites are requesting it at the same time or it is replaced by a newer font and not available anymore, your shop page won't load completly anymore.

...sometimes Google is evil...  ;)
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iMilazzo

I will do everything u said, but the problem is not the "site" but the "virtual store" menu. I mean, u will see 4 items on top menu:

Home
Vitrine
Loja Virtual <-- Virtual Store
Contato
Minha Conta

The "Loja Virtual" item is the Virtual Store and this item is too slow and some categories llike "Fixação" (Fixings)  and "Parafusos" (Screws) are very slow too!

Can u help me?

Thanks
Ivan Milazzotti

jjk

If you use the Firefox browser, you can use the Firebug plugin to see yourself which files are slowing down your site (if you click the "Net" button).
http://forum.virtuemart.net/index.php?topic=102850.0
Non-English Shops: Are your language files up to date?
http://virtuemart.net/community/translations

iMilazzo

Sorry mu bad english...

This is the time to load my links on top menu:

Home - less than 1s
Vitrine - less than 1s
Loja Virtual -> Virtual Store = almost 30s *****
Contato - less than 1s
Minha Conta - less than 1s

Plz, try to click on the "Loja Virtual" page to see my problem, it's a small page that takes almos 30s to load....
There is nothing to do with css, html or this kind of problem, it's not a typeface problem, it's the Virtuemart Menu and I need to know what to do. Seems Virtuemart try to read "all" of my products before create the side menu.

Thank u very much
Ivan Milazzotti

bytelord

Hello,

What exactly is not clear to you? Fonts take a long time to load, disable them. If you cannot you could change joomla template or ask your template provider to correct it!

Take a look on the attached image

Also make your images smaller in size.

Regards

[attachment cleanup by admin]
Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
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jjk

Webfonts slow down his site considerably. But his "loja-virtual" link takes approximately 30 seconds to load. Might be primarily a slow server. Typing his domain into a whois service reveals that more than 1200 domains are located on the same server. Not a good neighbourhood for a shop.
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bytelord

Yes, i agree. His provider is too slow, may be a vps or shared hosting. Server processing is also too slow may be for that reason Apache processes goes to the queue creating a "huge" time lag to respond.

Need both disable that fonts and also try with another host... or try with localhost, not the best to compare, but if the respond time is better then probably that server is out of resources.

Regards
Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

- Don't Forget to mark thread as solved when it is solved!
- Please do not PM with support questions, use the forum!

iMilazzo

I just removed all webfonts and stills taking a long time to load the Virtual Store, can u make that analisys again plz????


Thank u so much !!!

Ivan Milazzotti

iMilazzo

How can I analize this by myself, I'm trying to use https://developers.google.com/speed/pagespeed/insights?hl=pt-BR from Google and I can't get the page "Loja Virtual"  loaded to analize!!!!

Thank you
Ivan Milazzotti

bytelord

Hello,

As jjk suggested using firebug, the attached image was by using firebug.

QuoteIf you use the Firefox browser, you can use the Firebug plugin to see yourself which files are slowing down your site (if you click the "Net" button).
http://forum.virtuemart.net/index.php?topic=102850.0

btw, i think major issue is your host provider, delay responses and high resources usage...

Regards
Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

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jjk

bytelord was quicker again... ;D
Just typed your shop url into a website speed test. Result:
"Speed test results:
    URL:   ...//www.jmparafusos.com.br/JM/index.php/loja-virtual
    The test timed out, as the page did not complete loading in 15 sec.
    You should definitely be concerned about your server's speed!"


Your biggest problem actually seems to be the slow server speed. Virtuemart files are loading pretty quick, but content is delivered very slow by your server.
I would recommend you install your shop on your own PC. The only additional thing you need is i.e. http://www.apachefriends.org/en/xampp.html. There are plenty of tutorials available in the internet about how to install Joomla on xampp. In addition to that the Firefox browser plugin "Firebug" and "Web Developer" are very usuful tools to locate problems. They are easy to use ...just try it.
:)
Non-English Shops: Are your language files up to date?
http://virtuemart.net/community/translations

bytelord

jjk: ;D

That delay is because http requests from the server added to the queue cause of overloading, so there is a big gap between 10-15 seconds until your server responds to the requests, there is also dns delays up to 600ms, for me that dns responses are huge time lag.

But as jjk suggested and as i suggested before try using xampp, if you site in localhost is faster, change host immediately.

Quote from: bytelord on October 24, 2012, 19:47:25 PM
Yes, i agree. His provider is too slow, may be a vps or shared hosting. Server processing is also too slow may be for that reason Apache processes goes to the queue creating a "huge" time lag to respond.

Need both disable that fonts and also try with another host... or try with localhost, not the best to compare, but if the respond time is better then probably that server is out of resources.

Regards


Production: Joomla 2.5.8 | VM 2.0.14 | PHP 5.3.13
Testing     : Joomla 2.5.8 | VM 2.0.16 | PHP 5.3.8
Testing     : Joomla 2.5.8 |    VM 2.1   | PHP 5.3.8

- Don't Forget to mark thread as solved when it is solved!
- Please do not PM with support questions, use the forum!

Yesceeohhh

Response time for that particular page is too slow, hence it is taking around 15 seconds to load. Check with your hosting provider.
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