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error selecting shipping method over limit weight

Started by Sadicer, October 04, 2012, 19:21:53 PM

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Sadicer

 I added 2 shipping methods for weight, from 0 to 10 kg and 20 kg in 10.1.In the shopping cart after you added an article (use sample data in VM) do not see shipping type and do not see the price. If I do login you see shipping types, if I buy 10 kg use before shipping if buy 20 kg usa second shipment if I go over 20 kg limit I see "error selecting shipping method" but you don't see other shipping methods. What wrong? What are the correct settings for shipping by weight?Sorry for errors I don't know English well.
I added 2 shipping methods for weight, from 0 to 10 kg and 20 kg in 10.1.In the shopping cart after you added an article (use sample data in VM) do not see shipping type and do not see the price. If I do login you see shipping types, if I buy 10 kg use before shipping if buy 20 kg usa second shipment if I go over 20 kg limit I see "error selecting shipping method" but you don't see other shipping methods. What wrong? What are the correct settings for shipping by weight?Sorry for errors I don't know English well.

pcbob

#1
Your shipping should flow in concurrent figures ie:
0kg -> 10kg
10.01kg -> 20kg
20.01kg -> 30kg
and so on, until you have the max amount you will send and charge and which to use.
If you have no shipping set for the overweight it has no idea what to charge.
So to overcome that add a max number outside your limit if needed ie 40kg -> 1000kg ( add shipping cost)

Hope it helps

Sadicer

a user has created, for example, my limit is 20kg for example with 5 items, when buy 6 items displays message: limit exceeded amount reset "in the cart and we again see items 5 and 6. this is possible with the version 2.0?

pcbob

If you are only permitting a specific amount to be purchased then you can set that in the actual product  Virtuemart  - Product - Product Status - Maximum Purchase Quantity

Hopefully that will sort your problem

Sadicer

 :(  does not work. Also exceeded the number of products continues says select new shipment. But I can make endless expeditions?
I sell pottery, and every box can weigh 30kg max and costs 20 euro, I would that every 30 kg increase of 20 euro shipping. is it possible?
or after 5 box stop buying process and ask you to contact the seller

Sadicer

 ;D I think I found the solution. if I set the size limit for a single object, you can purchase them with various objects, so also exceed the maximum weight limit that you can send or worse, the cost of shipping may be too low for a high weight value.
This procedure leads to a page with message: "set a different shipping method" but there are no selections and accompanied by the phrase: "Sorry, you have not defined any courier for your delivery address. Contact Us."

It really is not true, the url is correct but the weight no!.
  have exceeded the maximum weight for a single order, ask the buyer to reduce the number of objects and eventually make a second order or contact the seller.

So I think that's a bug, better to make two different messages to two different errors?
What do you think the development team of this idea?

pcbob

there is a new release of Virtuemart just released v2.0.12 several bugs have been sorted so may be worth upgrading to see.


alatak

Hello

QuoteSo to overcome that add a max number outside your limit if needed ie 40kg -> 1000kg ( add shipping cost)
actually when there is no upper limit , just don't set the upper limit. And it will work.

QuoteIt really is not true, the url is correct but the weight no!.
  have exceeded the maximum weight for a single order, ask the buyer to reduce the number of objects and eventually make a second order or contact the seller.
Your message is a good one :)
but the reasons for a shipment not to be selected can be various: not correct country, not correct weigtht, not correct amount.
Each shipment method are trigered independant... so it is not that easy to display the correct error message.

Sadicer

Quote from: alatak on October 08, 2012, 08:38:07 AM
Your message is a good one :)
but the reasons for a shipment not to be selected can be various: not correct country, not correct weigtht, not correct amount.
Each shipment method are trigered independant... so it is not that easy to display the correct error message.
hai ragione, forse meglio dare un messaggio con diverse soluzioni, in questo caso il compratore aggiusta il suo indirizzo, ma non riesce a risolvere il problema , perchè si deve chiedere di aggiustare la spedizione, forse aggiungere un messaggio personalizzato è una soluzione?
google translator:
you're right, maybe better to give a message with several solutions, in this case the buyer adjusts his address, but can not solve the problem, because you need to ask to adjust the shipping, maybe add a personalized message is a solution?