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logout and login again, cart items disappear

Started by rzrz, July 31, 2012, 15:09:10 PM

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rzrz

I created an account and added some products to cart without check-out but when I re-login my cart is empty. Any idea?

www.vn-boom.com

when you add some products in cart, so you don't do anything to make a order?

You must go to cart, and fill infomations and checkout, the finish step you'll have an order!
This order'll pendding by admin of shop!
Free Themes, Free Templates, Free Extensions ---> http://www.vn-boom.com

rzrz

Quote from: www.vn-boom.com on August 01, 2012, 05:26:51 AM
when you add some products in cart, so you don't do anything to make a order?

You must go to cart, and fill infomations and checkout, the finish step you'll have an order!
This order'll pendding by admin of shop!

Hi yes but my question is, how to make the added to cart items stays in an account even a registered customer didn't checkout?

Sometimes customers will add something to cart but not checkout, and when they login to checkout but find the cart items missing that's not really good for business...

www.vn-boom.com

I don't think your ideal so good.
Why?
Most of customer, access your web don't login when click buttom Add to Cart, So you won't have anything infomations about that customer?????
So you need a order of that customer (call is GUEST), this is just empty informations of guest.
I think you don't need change this funtion !

:)
Free Themes, Free Templates, Free Extensions ---> http://www.vn-boom.com

John2400

#4
vn-boom.com,

You are looking for an extension for a 'wish list' - If someone has seen a new one could they post it here.




rzrz

Quote from: www.vn-boom.com on August 01, 2012, 10:15:39 AM
I don't think your ideal so good.
Why?
Most of customer, access your web don't login when click buttom Add to Cart, So you won't have anything infomations about that customer?????
So you need a order of that customer (call is GUEST), this is just empty informations of guest.
I think you don't need change this funtion !

:)

hi.... you misunderstood me

I want the added to cart items stays in the cart even a registered customer didn't checkout.
So the next time they sign in, the items are still in the cart.

ivus

hi rzrz,

what John2400 said. He didn't misunderstand you.

;D

rzrz

Quote from: ivus on August 02, 2012, 02:37:48 AM
hi rzrz,

what John2400 said. He didn't misunderstand you.

;D

hi that is not wishlist items.

If you see amazon as example, items we added to cart and items we added to wishlist are different.

Scenario:

1) Customer want to buy ITEM A
2) add ITEM A to cart (but didn't have time to go through check out process)
3) Logged out
4) 1 day later, want to checkout ITEM A again
5) Log in
6) Cannot see ITEM A in the cart

Logical way should be ITEM A still in the cart and customer is able to checkout (unless ITEM A is OOS)

I hope the way I explained is clearer this way?


ivus

Yes, we understand completely.

But i'm pretty sure the way Amazon does it can't be done using Joomla! unless you want all your personal details and VM/J! information exposed.

I mean if you really want to know how Amazon does it, you simply need to just look on Amazon... the answer's right there.

http://www.amazon.com/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=468496

Quote

What About Cookies?

  • Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as 1-Click purchasing, Recommended for You, personalized advertisements on other Web sites (e.g., Amazon Associates with content served by Amazon.com and Web sites using Checkout by Amazon payment service), and storage of items in your Shopping Cart between visits.


Storing J!/VM cookies would expose major security holes which is why it's recommended to use DB session handler.

I'm assuming John2400 knows about this too, and therefore suggested a "Wish List" system to achieve what you want to do.

I hope that clarifies things for you, but by all means no-one is stopping you from doing what you want to do.

rzrz

ah I get where you are coming from now, thanks for taking time to explain!

Quote from: ivus on August 02, 2012, 09:40:54 AM
Yes, we understand completely.

But i'm pretty sure the way Amazon does it can't be done using Joomla! unless you want all your personal details and VM/J! information exposed.

I mean if you really want to know how Amazon does it, you simply need to just look on Amazon... the answer's right there.

http://www.amazon.com/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=468496

Quote

What About Cookies?

  • Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features such as 1-Click purchasing, Recommended for You, personalized advertisements on other Web sites (e.g., Amazon Associates with content served by Amazon.com and Web sites using Checkout by Amazon payment service), and storage of items in your Shopping Cart between visits.


Storing J!/VM cookies would expose major security holes which is why it's recommended to use DB session handler.

I'm assuming John2400 knows about this too, and therefore suggested a "Wish List" system to achieve what you want to do.

I hope that clarifies things for you, but by all means no-one is stopping you from doing what you want to do.

netwild