VM2 administration left menu missing

[Artanis]

Hello!

My client asked me to merge two VM databases and shop data - it worked unbelievably well for products and categories, but something went wrong in the backend and now I don't see left side VM2 menu in administration panel (see screenshot below). Could someone help me - how to repair VM2 backend by leaving products/categories/config/etc. intact?

Best regards, thanks for answer in advance.

[attachment cleanup by admin]

[Artanis]

SOLVED:

I managed to copy URL to Tools section from another VM2 admin panel:
/administrator/index.php?option=com_virtuemart&view=updatesmigration

Then used button "Install tables or if necessary update them" this reinstalled database table called "joomla_adminmenuenteries"
Now left side menu in VM2 is visible again!

Thank you - just wanted to share solution - maybe someone else will stumble upon the same problem.
Best regards.

[her63]

  I have tried but not working what should i do , the message No SQL file provided

[MADmarion]

I have the same problem and the solution on top did not work!

I dont know what to do... I'm actually setting up a virtuemart shop, but all the important settings are missing, as I have no left admin menu! Heeelp!

[monak83]

I ahve the same issue, I have also updato to last version 2.0.24 but LEFT ADMIN PANEL is missed...i see only PRODUCTS Tab.
Any ideas to fix?
Regards
monak83

[Maxim Pishnyak]

Your 3rd party extensions?

[monak83]

I have found this: on Database Table PREFIX_virtuemart_adminmenuentries I have only an entry.
Is this that generate all LEFT PANEL items to manage VM admin?
Probably when I have upgade to last version broke this table.
Ho can I add all menu item?

[jenkinhill]

I suspect a reinstall using Joomla's extensions installer is the approach to use (backup first).

[Milbo]

This is not checked by the updater.
Just use phpmyadmin, adjust the prefix and fire it

Code Select Expand


INSERT INTO `#__virtuemart_adminmenuentries` (`id`, `module_id`, `parent_id`, `name`, `link`, `depends`, `icon_class`, `ordering`, `published`, `tooltip`, `view`, `task`) VALUES
(null , 1, 0, 'COM_VIRTUEMART_CATEGORY_S', '', '', 'vmicon vmicon-16-folder_camera', 1, 1, '', 'category', ''),
(null, 1, 0, 'COM_VIRTUEMART_PRODUCT_S', '', '', 'vmicon vmicon-16-camera', 2, 1, '', 'product', ''),
(null, 1, 0, 'COM_VIRTUEMART_PRODUCT_CUSTOM_FIELD_S', '', '', 'vmicon vmicon-16-document_move', 5, 1, '', 'custom', ''),
(null, 1, 0, 'COM_VIRTUEMART_PRODUCT_INVENTORY', '', '', 'vmicon vmicon-16-price_watch', 7, 1, '', 'inventory', ''),
(null, 1, 0, 'COM_VIRTUEMART_CALC_S', '', '', 'vmicon vmicon-16-calculator', 8, 1, '', 'calc', ''),
(null, 1, 0, 'COM_VIRTUEMART_REVIEW_RATE_S', '', '', 'vmicon vmicon-16-comments', 9, 1, '', 'ratings', ''),
(null, 2, 0, 'COM_VIRTUEMART_ORDER_S', '', '', 'vmicon vmicon-16-page_white_stack', 1, 1, '', 'orders', ''),
(null, 2, 0, 'COM_VIRTUEMART_COUPON_S', '', '', 'vmicon vmicon-16-shopping', 10, 1, '', 'coupon', ''),
(null, 2, 0, 'COM_VIRTUEMART_REPORT', '', '', 'vmicon vmicon-16-chart_bar', 3, 1, '', 'report',''),
(null, 2, 0, 'COM_VIRTUEMART_USER_S', '', '', 'vmicon vmicon-16-user', 4, 1, '', 'user', ''),
(null, 2, 0, 'COM_VIRTUEMART_SHOPPERGROUP_S', '', '', 'vmicon vmicon-16-user-group', 5, 1, '', 'shoppergroup', ''),
(null, 3, 0, 'COM_VIRTUEMART_MANUFACTURER_S', '', '', 'vmicon vmicon-16-wrench_orange', 1, 1, '', 'manufacturer', ''),
(null, 3, 0, 'COM_VIRTUEMART_MANUFACTURER_CATEGORY_S', '', '', 'vmicon vmicon-16-folder_wrench', 2, 1, '', 'manufacturercategories', ''),
(null, 4, 0, 'COM_VIRTUEMART_STORE', '', '', 'vmicon vmicon-16-reseller_account_template', 1, 1, '', 'user', 'editshop'),
(null, 4, 0, 'COM_VIRTUEMART_MEDIA_S', '', '', 'vmicon vmicon-16-pictures', 2, 1, '', 'media', ''),
(null, 4, 0, 'COM_VIRTUEMART_SHIPMENTMETHOD_S', '', '', 'vmicon vmicon-16-lorry', 3, 1, '', 'shipmentmethod', ''),
(null, 4, 0, 'COM_VIRTUEMART_PAYMENTMETHOD_S', '', '', 'vmicon vmicon-16-creditcards', 4, 1, '', 'paymentmethod', ''),
(null, 5, 0, 'COM_VIRTUEMART_CONFIGURATION', '', '', 'vmicon vmicon-16-config', 1, 1, '', 'config', ''),
(null, 5, 0, 'COM_VIRTUEMART_USERFIELD_S', '', '', 'vmicon vmicon-16-participation_rate', 2, 1, '', 'userfields', ''),
(null, 5, 0, 'COM_VIRTUEMART_ORDERSTATUS_S', '', '', 'vmicon vmicon-16-document_editing', 3, 1, '', 'orderstatus', ''),
(null, 5, 0, 'COM_VIRTUEMART_CURRENCY_S', '', '', 'vmicon vmicon-16-coins', 5, 1, '', 'currency', ''),
(null, 5, 0, 'COM_VIRTUEMART_COUNTRY_S', '', '', 'vmicon vmicon-16-globe', 6, 1, '', 'country', ''),
(null, 11, 0, 'COM_VIRTUEMART_MIGRATION_UPDATE', '', '', 'vmicon vmicon-16-installer_box', 1, 1, '', 'updatesmigration', ''),
(null, 11, 0, 'COM_VIRTUEMART_ABOUT', '', '', 'vmicon vmicon-16-info', 2, 1, '', 'about', ''),
(null, 11, 0, 'COM_VIRTUEMART_HELP_TOPICS', 'http://docs.virtuemart.net/', '', 'vmicon vmicon-16-help', 4, 1, '', '', ''),
(null, 11, 0, 'COM_VIRTUEMART_COMMUNITY_FORUM', 'http://forum.virtuemart.net/', '', 'vmicon vmicon-16-reseller_programm', 6, 1, '', '', ''),
(null, 11, 0, 'COM_VIRTUEMART_STATISTIC_SUMMARY', '', '', 'vmicon vmicon-16-info', 1, 1, '', 'virtuemart', ''),
(null, 77, 0, 'COM_VIRTUEMART_USER_GROUP_S', '', '', 'vmicon vmicon-16-user', 2, 1, '', 'usergroups', '');


[jpadkins]

Hi Milbo,
I am having the same issue as the rest and your solution seems to have fixed it for everyone but it makes absolutely no sense to me. Can you break that down for a newbie please?

[sorga]

This is not checked by the updater.
Just use phpmyadmin, adjust the prefix and fire it

Code Select Expand


INSERT INTO `#__virtuemart_adminmenuentries` (`id`, `module_id`, `parent_id`, `name`, `link`, `depends`, `icon_class`, `ordering`, `published`, `tooltip`, `view`, `task`) VALUES
(null , 1, 0, 'COM_VIRTUEMART_CATEGORY_S', '', '', 'vmicon vmicon-16-folder_camera', 1, 1, '', 'category', ''),
(null, 1, 0, 'COM_VIRTUEMART_PRODUCT_S', '', '', 'vmicon vmicon-16-camera', 2, 1, '', 'product', ''),
(null, 1, 0, 'COM_VIRTUEMART_PRODUCT_CUSTOM_FIELD_S', '', '', 'vmicon vmicon-16-document_move', 5, 1, '', 'custom', ''),
(null, 1, 0, 'COM_VIRTUEMART_PRODUCT_INVENTORY', '', '', 'vmicon vmicon-16-price_watch', 7, 1, '', 'inventory', ''),
(null, 1, 0, 'COM_VIRTUEMART_CALC_S', '', '', 'vmicon vmicon-16-calculator', 8, 1, '', 'calc', ''),
(null, 1, 0, 'COM_VIRTUEMART_REVIEW_RATE_S', '', '', 'vmicon vmicon-16-comments', 9, 1, '', 'ratings', ''),
(null, 2, 0, 'COM_VIRTUEMART_ORDER_S', '', '', 'vmicon vmicon-16-page_white_stack', 1, 1, '', 'orders', ''),
(null, 2, 0, 'COM_VIRTUEMART_COUPON_S', '', '', 'vmicon vmicon-16-shopping', 10, 1, '', 'coupon', ''),
(null, 2, 0, 'COM_VIRTUEMART_REPORT', '', '', 'vmicon vmicon-16-chart_bar', 3, 1, '', 'report',''),
(null, 2, 0, 'COM_VIRTUEMART_USER_S', '', '', 'vmicon vmicon-16-user', 4, 1, '', 'user', ''),
(null, 2, 0, 'COM_VIRTUEMART_SHOPPERGROUP_S', '', '', 'vmicon vmicon-16-user-group', 5, 1, '', 'shoppergroup', ''),
(null, 3, 0, 'COM_VIRTUEMART_MANUFACTURER_S', '', '', 'vmicon vmicon-16-wrench_orange', 1, 1, '', 'manufacturer', ''),
(null, 3, 0, 'COM_VIRTUEMART_MANUFACTURER_CATEGORY_S', '', '', 'vmicon vmicon-16-folder_wrench', 2, 1, '', 'manufacturercategories', ''),
(null, 4, 0, 'COM_VIRTUEMART_STORE', '', '', 'vmicon vmicon-16-reseller_account_template', 1, 1, '', 'user', 'editshop'),
(null, 4, 0, 'COM_VIRTUEMART_MEDIA_S', '', '', 'vmicon vmicon-16-pictures', 2, 1, '', 'media', ''),
(null, 4, 0, 'COM_VIRTUEMART_SHIPMENTMETHOD_S', '', '', 'vmicon vmicon-16-lorry', 3, 1, '', 'shipmentmethod', ''),
(null, 4, 0, 'COM_VIRTUEMART_PAYMENTMETHOD_S', '', '', 'vmicon vmicon-16-creditcards', 4, 1, '', 'paymentmethod', ''),
(null, 5, 0, 'COM_VIRTUEMART_CONFIGURATION', '', '', 'vmicon vmicon-16-config', 1, 1, '', 'config', ''),
(null, 5, 0, 'COM_VIRTUEMART_USERFIELD_S', '', '', 'vmicon vmicon-16-participation_rate', 2, 1, '', 'userfields', ''),
(null, 5, 0, 'COM_VIRTUEMART_ORDERSTATUS_S', '', '', 'vmicon vmicon-16-document_editing', 3, 1, '', 'orderstatus', ''),
(null, 5, 0, 'COM_VIRTUEMART_CURRENCY_S', '', '', 'vmicon vmicon-16-coins', 5, 1, '', 'currency', ''),
(null, 5, 0, 'COM_VIRTUEMART_COUNTRY_S', '', '', 'vmicon vmicon-16-globe', 6, 1, '', 'country', ''),
(null, 11, 0, 'COM_VIRTUEMART_MIGRATION_UPDATE', '', '', 'vmicon vmicon-16-installer_box', 1, 1, '', 'updatesmigration', ''),
(null, 11, 0, 'COM_VIRTUEMART_ABOUT', '', '', 'vmicon vmicon-16-info', 2, 1, '', 'about', ''),
(null, 11, 0, 'COM_VIRTUEMART_HELP_TOPICS', 'http://docs.virtuemart.net/', '', 'vmicon vmicon-16-help', 4, 1, '', '', ''),
(null, 11, 0, 'COM_VIRTUEMART_COMMUNITY_FORUM', 'http://forum.virtuemart.net/', '', 'vmicon vmicon-16-reseller_programm', 6, 1, '', '', ''),
(null, 11, 0, 'COM_VIRTUEMART_STATISTIC_SUMMARY', '', '', 'vmicon vmicon-16-info', 1, 1, '', 'virtuemart', ''),
(null, 77, 0, 'COM_VIRTUEMART_USER_GROUP_S', '', '', 'vmicon vmicon-16-user', 2, 1, '', 'usergroups', '');


Thank you alot for your answer.  This is answer for my question.
Maybe you help me to solve another issue. I can't change the order status. I have only "pending" option available. How can solve this issue? I have VM2.6.0 and Joomla 2.5.18. Thank alot.


Sorry. I solve myself. Thanks

[Cornel]

I tried to import using phpmyadmin, but that did not fix the probklem. My menu entries still does not appear, even after I updated to VM 2.6.6 (base and aio).
My  virtuemart_adminmenuentries table is filled but not entry is displayed !

What to check for next ?

[sicogary]

Hello there,

I have run into the same problem. I have tried to use the solution copying the new tables with phpmyadmin. I have copied them but the menu is stil not working.

Can anyone help?

Thanks

[KaosVJ]

OK, after a whole afternoon I discovered what was causing this problem.

Did none of the solutions above work?
Did this start happening to you after a backup restore or database migration?

The problem is within the #__virtuemart_modules table. Check the "is_admin" column, is everything set to 0? There, you found it.

At least these rows should have the "is_admin" column set to 1:

1, 'product'
2, 'order'
3, 'manufacturer'
4, 'store'
5, 'configuration'
8, 'store'
11, 'tools'
13, 'zone'

How does it happen? For some reason the table structure makes it that the value of that field (an "enum" one) isn't correctly set if it's exported and then imported, even though the values are correct in the sql dump file.

Hope this helps you.