Author Topic: USPS not charging correct shipping to Hawaii (but is to other places)  (Read 3185 times)


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We're using Joomla 1.5.25 and VM 1.1.5 Stable.

We have USPS integrated in for shipping and it does calculate costs for us.  With one known exception (so far): Hawaii.  Specifically, Kamuela, HI 96743.  This has caused issues multiple times already.  I've attached a screen shot to show that ground is charging shipping (as it should), but the two by-air options are free.  Naturally, our customers there have opted for free shipping (which we don't want).

I have tested the exact same products going to other areas and shipping is always charged.  It seems to be a location issue.

We're wondering if we set something up wrong or if this is a bug.  And most importantly, how to fix it.  Thank you for looking.  Below are images that I feel show the issue and some of the basic settings that you'll want to see.