E-Mail not sent to vendor after PayPal Payment

[BenRoe]

Does anybody know a solution?

[jenkinhill]

Try this first.  http://forum.virtuemart.net/index.php?topic=79799.0

Which PayPal payment method are you using?  Are you using sandbox or a live PayPal payment?

[BenRoe]

live PayPal (PayPal Standard)


Joomla 3.9.21 + VirtueMart 3.8.4 10335
PHP 7.3.2

[Jörgen]

Settings in configuration-> emails ?

Does email work?
New install ?
Has it ever worked ?
...
...

Jörgen

[BenRoe]

Does email work?

Yes, it works (system > configuration > server > send test email) works
New install ? yes, both new install
Has it ever worked ? it works for both other payment types (invoice and sepa)

currently, customer would pay with paypal: 1. when payment success -> customer gets payment mail (payment successful) but trader (shop) gets no mail that customer has paid successfully. trader has to look manually in trader paypal account, if a customer has made a trade. is it supposed to be like that? I haven't done any mods to VM-PayPal (only entered trader email and set to PayPal Standard)

[jenkinhill]

After PayPal payment what is the status of the generated order?

[funny-rabbit]

after customer paypal payment, order status is: in progress

[BenRoe]

I wrote the msg from my mobile phone, with the other acc, sorry.

so, after customer paypal payment, the order status is: in progress

[pinochico]

Does anybody know a solution?

Yes, admin must setup right paypal payment.

If after customer paypal payment, the order status is: in progress still, then eshop admin = you, don't right setup paypal IPN.
If yes, order status will be changed to pay and eshop send email to admin.

Finally - this is admin mistake.

[BenRoe]

man, I'm so glad!!!!!!!

it works now!!!!!!!!!!

I set Successful status restriction via IPN to "in progress" in VM-PayPal

[GJC Web Design]

surely a successfully Paypal payment should be setting the status to Complete?

[BenRoe]

status has been set to complete by virtuemart/paypal.

the problem was IPN