VM 3.2.4 - Multiple Shopper Groups for user - What is defined behaviour?

[bcohen0]

Please can someone tell me, what is the expected behaviour with respect to pricing, if a user has two shopper groups, each of which provides a different price?

What are the rules for which group price will prevail, if this user accesses a product that is set up with "use generic rules" and Shopper Groups set to "Available for all"  ?

Also, i could use a link to a discussion for the interaction between products, shopper groups, and users.

Please help.

[Milbo]

What would you expect? and what is the result?

Always use generic rules. When you set a rule, it is an override, which just ignores any setting of the rule.

When you have different prices (not rules, prices!), then the more expensive price should always win, there is a setting in the vmconfig pricing tab to select which price should win (lowest or highest).

[philphil987]

Hello, we need exactly this feature, lowest instead of highest price should win. However, we can't find this option in the VM Config tab. Is this still available in the latest VM-version and where can we find it? Thanks for your help.

[Studio 42]

In The Vm config >Pricing : Order of multiple prices

[philphil987]

Thanks, I tried this by switching from "Descending" to "Ascending", but no change in frontend. The higher price is always shown, although I'm logged in as a shopper belonging to 2 different shopper groups (which are also linked to that product).

[Studio 42]

I dont know if this use Tax rulles and discount. So perhaps the problem is about discount ?

[AH]

if you set descending - the lowest retail price "wins" even when a user is in multiple shoppergroups and a price is available for those shoppergroups for the logged in customer