Shipping and payment methods

[Samfuen]

Hello, I would like to be supported in this problem that I can not solve.
I have these two options which I have not configured and I do not know what to do, I have checked everything and it is correct. Please can you give me a hand?

Thank you very much

[seyi]

Hello,

You checked

- admin->virtuemart->shop->payment methods
- admin->virtuemart->shop->shipping methods

And those options are either unpublished or deleted?