Ask a question button opens popup with site homepage [solved]

[depika]

I am using VM 3.0.12 and joomla 3.4.5

When I press the ask a question button a popup appears but it displays the category view page.

I have checked the code and the url is like this at the template file
$askquestion_url = JRoute::_('index.php?option=com_virtuemart&view=productdetails&task=askquestion&virtuemart_product_id=' . $this->product->virtuemart_product_id . '&virtuemart_category_id=' . $this->product->virtuemart_category_id . '&tmpl=component', FALSE);


the html code is like that

<div class="ask-a-question">
              <a rel="nofollow" href="/index.php?option=com_virtuemart&amp;view=productdetails&amp;task=askquestion&amp;virtuemart_product_id=1735&amp;virtuemart_category_id=131&amp;tmpl=component&amp;lang=el" class="ask-a-question">Ask a question about this product</a>
             
          </div>

but the site's homepage loads at the popup.

I would appreciate your help

[depika]

Anyone?
If I copy the link to the url adress bar then the Ask a question form opens ok

Otherwise at the popup the site's home page loads

http://j3.sfragidadiko.gr/index.php?option=com_virtuemart&view=productdetails&task=askquestion&virtuemart_product_id=1735&virtuemart_category_id=131&tmpl=component&lang=el

is the link I have.

http://j3.sfragidadiko.gr/index.php?option=com_virtuemart&view=productdetails&virtuemart_product_id=1735&virtuemart_category_id=131&lang=el
Is the product. Press the link in Red --> "Ρωτήστε μας για το προϊόν" it is at the right of the product price.

[GJC Web Design]

have u tried with the standard template protostar?

if it works then it is your template

button sends a very odd get -- >  http://j3.sfragidadiko.gr/undefined

[depika]

I cannot view the product page with protostar. I am getting the error T3 framework is not loaded.

How did you get this undefined at the url?

[GJC Web Design]

in Firebug Net tab when u click the button#

compare the detailpage template with the stock one

[depika]

I have compared it and I am stuck. Can I please send it to you?

[GJC Web Design]

are u hiring me?

[depika]

are u hiring me?

I wish I could. no budget for this.

[GJC Web Design]

ah .. its a tough old world.... 

[depika]

ah .. its a tough old world.... 

Especially at the country I am living. Thank you for the hint. I will try to find out the problem.
I just found out another issue which is more serious. the custom plugin fields are not displayed at the cart although I have set them to be cart enabled.

[GJC Web Design]

It all sounds like template problems..  you can find mine and other developers opinions on T3 based templates on the forum here..

[depika]

It all sounds like template problems..  you can find mine and other developers opinions on T3 based templates on the forum here..

You were right. I copied the vm original files and everything is ok!
I appreciate your help!

[GJC Web Design]

Good -- marked solved