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Checkout not working

Started by Funtasy, November 19, 2015, 11:28:21 AM

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Funtasy

I'm new to virtuemart.
I have added all my articles, send methode and payment methode into the system but when I try to order something, it doens't work.

I have filled in all the forms, check't every box there is but when I click on submit, it just loads the same page again.
Same happends when I try to register a new user during the order.

Did some one had the same problem or knows how to solve this?

Ps. I have VirtueMart 3.0.10 and Joomla! 3.4.5

jenkinhill

No URL but sounds like a possible JavaScript issue. Check for js errors.  http://forum.virtuemart.net/index.php?topic=119638.0
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Funtasy

Alright, I'll check that out

I can add an url but everything is in dutch ...

www.funtasy.be/v5

GJC Web Design

We do Dutch as well..  :)

Ouch .. sorry but you chose the wrong template there...  I know it well -  it is truly rubbish .. spent many an unhappy hour with clients sites that used it

My advice is to save your self hours of frustration and get a decent template from e.g. https://www.virtuemarttemplates.eu/

Even if you get this thing to work it will break on your next VM update
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

jenkinhill

I agree, bad template choice which contains code to alter VM function and often seems to screw up. Switch to Joomla's Protostar template to see if checkout works OK there.

I agree with GJ, check out https://www.virtuemarttemplates.eu or  https://www.virtueplanet.com/joomla-templates/
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

Funtasy

Alright, Thanks both.

I'll check those 2 websites out for a new template and will update the website then.
I hope that works.

Funtasy

Alright, I have installed a new template and it works now, thanks !

jenkinhill

Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Viktoras9

Hello everyone. I am new to virtuemart too. Of course I have issues too. Created shop, added products, but when I want to checkout problems appear.
I cannot edit billing information, shipping adress, even proceed in checkout. All these links redirects me to your "connection is not private" error and after going thru that I am redirected to domain/component/virtuemart/narys/saskaitos_adresas?Itemid=0 (my website is in lithuanian). This path of course does not exist. Can anyone explain me what I am doing wrong? and how to fix it. I just want just to shop as guest and add my info to get purchase.

Joomla 3.4.5 Virtuemart 3.0.12

GJC Web Design

Have you got 'Enable SSL for sensitive areas' enabled and no ssl certificate?

won't work.. uncheck it

also looks like perhaps you have no Joomla menus to the VM homepage and cart
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Viktoras9

That worked - thank you GJC Web Design. In that website have 4 menu items with single categories and featured products in homepage.  :)

GJC Web Design

you MUST have a menu to the VM home page ... hidden or otherwise... and it is recommened a menu to the cart  .. again what type doesn't matter.. it is just to provide an Itemid
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

Viktoras9

OK, you are an expert here :) , just did it in hidden menu. Thank's again.

Funtasy

Quote from: GJC Web Design on November 20, 2015, 14:27:36 PM
which did u use?

I use VP Merchant now.
Nice design and the multi variants are great :-)