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HELP! Please Shipping and check out Issue

Started by webcent, January 26, 2016, 15:10:34 PM

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webcent

VirtueMart version 3.0.12
Joomla Version 3.4.8

If I log in as a Super User, I can make a purchase, The shipment method is picked and and go through to the Pay Pal page to pay. No Problems at all.

Customer Log in:

If I log in as a Test User that I created (Fake Customer) I can log in, pick my product, sign in, but I get a message that states I need to select a shipment method, and the message reads: We are sorry, no shipment method matches the characteristics of your order. At this point I cannot check out.

Link: http://www.owens-pro.com/       I have been using sku # 55019 o test with

Also, If I disable OPC (One Page Checkout) the shipment method message goes away and when I check out, the the next page that appears is the We are sorry, no shipment method matches the characteristics of your order. No Shipment selected. At this point I cannot check out.

I would be willing to pay for help as well, I am extremely frustrated.

PRO

sounds like you have the shipment method assigned to a shopper group, country, etc.



webcent

It was something in the shipping. the settings all seemed correct. I went in and unpublished the shipping methods and then republished them. That seemed to do the trick, it seems to be working fine now.

I worked on this for nearly two days to get it to work correctly, it was very frustrating.

Thank you for your reply.

GJC Web Design

the shipping methods are very well debugged...when u switch on the VM debugging and it should tell you why the ship method is not being chosen
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
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