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[Solved]Call for price and Ask a question about this product works only on gmail

Started by MrBlack, May 06, 2014, 14:49:51 PM

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MrBlack

Hello,
i use:Joomla 2.5.20 and Virtuemart 2.0.26d, when i use the "Ask a question about this product" option everything is working well if my (i play the customer role) e-mail  adress is a gmail adress, when i use yahoo or other e-mail adress i dont recive any e-mail on the admin adress nor on the client adress. I specify that the admin adress setup in joomla is a gmail adress.
Any help would be appreciated, thanks in advance.

GJC Web Design

There is no way that Joomla/VM is discriminating between email addresses - if it works for one in theory it will work for all.. (as in attemping to send them)

therefore the problem must be when it gets to the yahoo end of things and what happens there: possibly it is bounced as spammy

Are you sure ALL other addresses don't work (as a client sender)

As for the non-appearence of your admin copy.. have you checked with your host about any attempted deliveries  - hosts vary hugely on how strictly they authenticate and filter email - if they are bouncing these attempts they will log it
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

MrBlack

thanks for the answer, i switched the mail handler to joomla and any email is working now.

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation