[ SOLVED ] Media manager gets error "vmError: Sorry,It's not a valid media file"

[frytako]

Hello everyone!

I have a problem with VM2 Media manager and I don't find any similar solutions in the forums:

When I try to upload one or more images inside a product via the product's page it just works fine, but when I try to do it via the Media Manager (even using the same files) I always got the error vmError: Sorry,It's not a valid media file (see attached file). It doesn't matter what type or role the file is.

I can't use the VM Media Manager to upload new files, so now I cannot upload files for sale or download. 

I tried using VM "Restore System Defaults", or "Reset all tables and do a fresh install", but the problem persists. Any ideas on why could this be happening? I'm on Joomla 2.5.8 Stable and Virtuemart 2.0.14.

Thank you so much for your answer!

[attachment cleanup by admin]

[frytako]

Well, I din't actually solve the vmError, but i found a "solution" by uploading via FTP the media for sale directly into the vmfiles folder, and then using the "Sinchronize media to virtuemart" button from the VM Media Files manager.

[Milbo]

You must use the "new" option, then select for the "role" = "for sale". Can you post the name of the file you want to upload?

[frytako]

Hi Milbo,
Thank you for your answer. The filename is "Glasshouse.mp3". When I upload it with VM Media Files (using New, and with role "for sale") I stille get the vmError. Then it seems that the media has been uploaded because I can see it in the list, but if I try to upload another file "for sale" it deletes the last uploaded one, so I can only upload one file "for sale" (and I'm not sure if it is corrupted...)

When I do it "manually" via FTP and the synchronize button it works fine, even with multiple for sale files.

I'm on VM 2.0.16

[Milbo]

Hmmm, maybe the answer is silly, but it happened also to me and there will be another user now commenting telling me that he wants that since a year.

Are you sure you selected "upload"?

[frytako]

Argh!!! I can't believe it! That was totally silly! I didn't select upload....

Thank you so much Milbo, this worked perfectly!