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Blank page after order confirmation please help.

Started by vasington, August 02, 2012, 11:45:24 AM

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vasington

Hi All, I have read some of these topics, but I didn't find solution.

My pages are www.obchod-kingfisher.cz
I am running Joomla 2.5.6 with VM 2.0.8e, VMblend-green is my template and I am on PHP Version 5.3.3-7+squeeze9

So, When I make an order, everything is great, except of I can't see our Terms&Conditions, I don't know why, but I have to accept them. So I see there only white square which I have to click, then I click Confirm an order and then blank screen is opened and nothing else, I can see, that there is http://www.obchod-kingfisher.cz/index.php/cart/confirm, but it's blank screen, I get an e-mail, but it's really not good, when I am not sure if I did an order, or not.

Please help me
I am grateful for all of your helps.

Thanks
Vasek


Veggie Flycatcher

#2
Well, Vasek, 120 days later, I stumbled into your problem, looking for an answer to the same problem of a blank confirmation page. Chances are, you have solved your problem already. But if not, here is what I did.

The problem arose when my provider moved to a new server. Before that, everything was ok.

First, I made an order, but did not press the Order Confirmation button yet.
Then, I turned on Error reporting to Maximum in Joomla: Global Configuration > Server > Error Reporting = Maximum.
After that, I pressed the Order Confirmation button.

The blank page appeared, now with the error message:

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 105 bytes) in /home/.sites/64/site14/web/libraries/joomla/language/language.php on line 792

After this message, I contacted my provider. It appeared, that he had lowered the memory allocation on his new server from 34MB to 32MB. After he upgraded it to 64MB, my confirmation page was up and running again!

Maybe your error message will show something completely different, but I hope this reply is of some help.

Veggie Flycatcher
Joomla 2.5.1, Virtuemart 2.0.3

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