Some products dont have 'add to cart' option

[OliviaH]

Hello,
I was hoping someone could help me, the below link is our website and certain products dont allow you to add them to your cart. I have compared settings with products that do allow this and i can't see what the issue is.

https://www.flooringsales.co.uk/accessories/acc-by-brand/f-ball/styccobond-f21-detail

I am currently using Joomla 3.8.13

Please can someone help?

Thanks,

[Jörgen]

VM version ?
Products have stock ?
Check with Your template designer ?

regards

Jörgen @ Kreativ Fotografi

[GJC Web Design]

they have prices?

[Studio 42]

Depending your Virtuemart config setting ...
To display add to cart, you need :
- stock
- price
- parent orderable in case of child product.
- some product plugin can disable add to cart too

[OliviaH]

The version of Virtuemart i am using is 3.0.12

The products do have prices set (children ones), the parent does not. (See one example below)

This issue is only on about 5 products out of the whole website

[Studio 42]

You dont used the right field type but a custom_values option (that need a price), so the child is not selected and you cannot add it to cart.
Add a generic child variant customfield