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Product not adding to cart

Started by goudmahendra, December 13, 2017, 15:20:36 PM

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goudmahendra

Hello Support,

I have Joomla Version 2.5.20 and  VirtueMart 2.6.22

Add product to cart is not working. Sometimes it add products, sometime not. If we chosse product without custom fields. It's working correctly, But with custom fields it's not working sometime. I have tried all solutions (check quantity, session variable in Joomla session table,etc.). But it's not working for me.

Site address is : http://bit.ly/1SGXqdL,
Product name is  : LSM Business Cards
Mostly having problem with Google Chrome, on Firefox it's working properly

Thanks

GJC Web Design

It will most likely be a JS issue .. check the console

or template not up to date
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

goudmahendra

Thanks for you reply

Yes Jquery is the problem, Actually, when we do some input on custom fields, virtue mart calling recalculate function from vmprices.js. and at the same time we press add to cart button, but jquery request is not completed that's why products is not added to the cart, it's only having in chrome, on firfox it's working properly

So I think , I need to put loading icon until jquery/ajax process is not complete ?

Thanks


GJC Web Design

Check how its handled on the standard VM3 template
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation