Numbers of stock is not changed

[Laura Chu]

My joomla version is 3.6.5, Virtuemart is 3, no matter how many products have been sold, the numbers of stock not change at all. Please give me some advice, many thanks.

[jenkinhill]

Virtuemart is 3

3.0.3? 3.0.20? What?

Using default VirtueMart templates or overrides? 

[Laura Chu]

Virtuemart3.0.19.1, the template is "t3_bs3_blank", I asked developer, they said it's virtuemart setting not the theme.

[AH]

Check the configuration of your order statuses

"Stock handling"

[Jörgen]

Hello

You have to set the order to shipped or similar status that clears the reservation and removes it from the stock for the order.

If You don´t do that all You order just reserve stock without taking it from the actual stock value.

regards

Jörgen @ Kreativ Fotografi

[Laura Chu]

Thank you so much Jörgen, you are right.

[Jörgen]

Hello Laura

You are welcome, I marked the first reply also to solved. 

regards

Jörgen @ Kreativ Fotografi