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Virtuemart changing .jpg to .png please advise

Started by chrisdevelop, September 25, 2016, 22:48:38 PM

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chrisdevelop

Im running virtuemart 3.0.4 on a joomla 3 template

I am fining something strange on importing products for some reason when i click on the product, its showing that their is a warning triangle, when i look at the image file, its saying it cant find the image which has .PNG at the end.

This is strange, because all the image files uploaded are all .JPG and on the import file they also end with .JPG at the end of the image url path.

Can anyone shed any light on why Virtuemart is changing the extention when clearly both the image itself and the import are all saying .JPG

Any help would be welcomed as i cant launch the site like this and I have also noticed that even uploading manually i.e. by selecting upload and importing from the PC it again shows as .PNG.

When i look at the media files however its showing correct as .JPG

This is weird and strange.

GJC Web Design

never seen this

is this only some images?

If so check them carefully..  resave them in an image software as a jpg
customer supplied images can be misnamed.. they think by changing the suffix the are changing the file type
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chrisdevelop

this is happening to all of them even those i manually select upload or replace

GJC Web Design

your VM is extremely old  3.0.18 is current .. why are u building a site on an old version?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chrisdevelop

#4
sorry that is my fault it must have been a slip its version VirtueMart 3.0.16 even tho its .16 and the current is .18 it should still show ok

GJC Web Design

as no one else is reporting this then I would be looking carefully at the images your using.. did they all come from the same place or same software?

attach one
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation


GJC Web Design

I have no problems with it - server problem?
php module like fileinfo etc not enabled?

grasping at straws here
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chrisdevelop

Everything is enabled, im grasping as well.  I used a trial of virtuemart store manager to upload as CSVI approved is way too expensive for me, I really dont know why virtumart include a simple import/export in their product, everyone else does so

GJC Web Design

and if u just use the manual prod admin to put the image up?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chrisdevelop

It does the same, I upload one of those JPG images and behold by magic, its showing as PNG

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

chrisdevelop

we are with a hosting company they have checked the server and its 100% ok no faults

GJC Web Design

they would say that...

no one else reports this problem
I have tried with an example image of yours .. no problems

sorry, but what does that suggest?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation