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Blank page in product area

Started by roeroelectric, December 11, 2014, 00:51:17 AM

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roeroelectric

Hello, after I have updated Virtuemart to the release 3.0.2, now in the pages of the products appear a blank page.

Here a link of example
http://www.roero-illuminazione.it/joomla3/store/entry/vetrina/1/demajo-illuminazione.html

What is the problem and what can I do?

Thanks!

Marcello Role

jenkinhill

Looks like you have a problem with your template overrides. Try renaming your override directory [yourjoomlatemplate]/html/com_virtuemart  to force the use is VM's default display templates, and then work through the differences - or refer back to your template developer.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

roeroelectric

Hello,
I have not com_virtuemart folder in [yourjoomlatemplate]/html/
Maybe something was lost in the installation?
Marcello Role

jenkinhill

Then maybe your developer modified the default files and did not override them, or the overrides are in a different directory. Difficult to work out with the way that template is coded.
Kelvyn
Lowestoft, Suffolk, UK

Retired from forum life November 2023

Please mention your VirtueMart, Joomla and PHP versions when asking a question in this forum

roeroelectric

#4
What can I do now?
Can I change something on the settings?
In attachment a screenshot of my settings.



[attachment cleanup by admin]
Marcello Role

GJC Web Design

It can't be a config issue... the content area of the page is completely empty of any html when on what I assume is a product detail
switch off sef while developing!

have u tried with a std. template  - protostar etc?
turned up debugging and reporting?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

roeroelectric

Hello,
with the standard template appears:
"The template for this page is not available. Contact the site administrator."
With the Protostar appears a blank page.

About the error log I looked but there is no reference to errors on those pages.
Marcello Role

roeroelectric

disabling the joomla sef and SH404 sef the page appears correctly
Marcello Role

GJC Web Design

Ah  - sef404...    :-\

you can search the forum here on the various views about sh404sef and its usefullness..  ;)

and with JUST Joomla sef?
GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation

roeroelectric

I have always had doubts about using these tools, SH404 has always created problems since the days of the older version of Joomla.
In this case, however, the pages of Virtuemart appear white even with the Joomla SEF.
Marcello Role

GJC Web Design

GJC Web Design
VirtueMart and Joomla Developers - php developers https://www.gjcwebdesign.com
VM4 AusPost Shipping Plugin - e-go Shipping Plugin - VM4 Postcode Shipping Plugin - Radius Shipping Plugin - VM4 NZ Post Shipping Plugin - AusPost Estimator
Samport Payment Plugin - EcomMerchant Payment Plugin - ccBill payment Plugin
VM2 Product Lock Extension - VM2 Preconfig Adresses Extension - TaxCloud USA Taxes Plugin - Virtuemart  Product Review Component
https://extensions.joomla.org/profile/profile/details/67210
Contact for any VirtueMart or Joomla development & customisation