aborted / incomplete order

[tactico]

Hi
Is there a way to see the details of users who started filling in their details in the cart page, but decided not to proceed with the order?
for example, a client adds an item to the basket and redirected to cart page. once the user fills in his address, he gets the shipping rates, and at this point some users might decide not to continue with the order...
I would like to see their details so I can contact them and try to find a way to complete the order.

Thank you   

[Jörgen]

GJC has a module that displays abandoned carts in backend.

Jörgen @ Kreativ Fotografi

[GJC Web Design]

I also have a package that records all the cart activity etc of abandoned carts in a searchable display

but check if the standard abandoned cart table shows u enough information

[pinochico]

Solutions are very much

We use plugn with custom defined all VirtueMart user action and transfered to acymailing.
The one of the actions:
- after put customer something to cart, in acymailing is created queue with email template abandoned carts and if customer don't finish order to defined exactly time, then email is sended by cron.
- if order is confirmed in defined time, then email for abandoned carts is deleted from queue automatically

In other shops we added function into cart
- after filled customer email in cart, then shop sended special email to vendor with customer email and all products in cart before confirm order
- if order is not finished, then admin manually control in email account and then manually send email to customer

But we can definitelly find other solutions

[tactico]

GJC has a module that displays abandoned carts in backend.

Jörgen @ Kreativ Fotografi

thank you for your reply
could you please send a link to the module?
i tried to search but couldn't find it

[GJC Web Design]

@tactico

its not on general sale so contact me directly

looks like attached