css style not applied in email with order informations

garda · January 03, 2013, 18:07:53 PM

Hi,

I have a problem with email sent to shopper containing order informations.
The email contains css style, but rules are not applied at all to the html elements in the email.
I tried to send the email both to a Gmail and a Yahoo email address, but the problem is the same.
What could be the reason?

Thank you very much

Dan

K&K media production · January 03, 2013, 20:20:15 PM

Where are your css styles? Included in the shopper mail?

garda · January 04, 2013, 00:22:30 AM

Yes they are included in the shopper email.
It is the default virtuemart template. I didn't change anything.

Last update. The problem I explained doesn't exist if receiver is a yahoo mail.
With Gmail the problem exists. I don't know with other email domains.
What could be a modification in virtuemart php files in order to make the template more compatibile with all emails?

garda · January 04, 2013, 02:46:58 AM

SOLVED
I've discovered that this is just a problem in Gmail (and maybe in some other email provider I don't know).
Gmail accepts only inline css rules.

I fixed the issue by taking all css rules written in .../invoice/mail_html.php and rewriting them inline in html tags.

SergioBo · July 23, 2013, 19:21:34 PM

I have not figured out how to solve the problem, you can tell me the exact solution. thanks

Maxim Pishnyak · July 23, 2013, 21:35:58 PM

I replied to you SergioBo in another thread about this issue.

You'd posted there the same question, do you remember?

Renata · April 04, 2014, 16:53:26 PM

Dear Garda,

Could you please provide me an example of your solution? I have checked the regarding php file, but it starts with <html> and ends with </html>

I hope to hear from you soon.

Kind regards
Renata

News:

css style not applied in email with order informations

garda

K&K media production

garda

garda

SergioBo

Maxim Pishnyak

Renata