Problem with ask a question, no pop up

[devs]

Hi
Recently I have updated to virtuemart 2.0.24c
My Joomla version is 2.5.16
I use a commercial template from virtuemarttemplates.net

Now to my problem, after the updation when click ask a question button it takes you to a new page instead of opening up in a pop up window. I thought it might be something to do with capatcha plugin that I use, but after unpublishing I still get the same problem.

Example URL - https://www.devs.com.au/bollywood-mens/indian-kurta-white-detail.html
Could you please help me with this. Thanks in advance.

[GJC Web Design]

there is a facebox is not a function error - check your setting for vmadmin->config->config->templates  tab
Use Fancybox (try unchecked)

[devs]

Use Fancybox (try unchecked)

Thank you GJC

I have tried both checked and unchecked its still the same.

Fancybox    - Unchecked
VirtueMart CSS    - Unchecked
VirtueMart jQuery    - Unchecked
product Scripts    - Unchecked  - checked
Script ajax Countries / Regions    - checked
jQuery chosen for dropdowns in FE    - Unchecked
external google jQuery library    - checked

[GJC Web Design]

you have JS conflicts - most refer to something called lazyloader - there are loads of posts on here on how to track down JS conflicts..
just do a search on the forum and slowly and methodically go thru the suggestions ..