We are sorry, no shipment method matches the characteristics of your order.

[sindb]

Hi,

Joomla! 2.5.8 Stable
Virtue Mart 2.0.16

http://www.2.5.8.herba4all.be

I used the user under here to describe my problem but any new user I create has this problem.

testuser:
Login Name = VM
pswd = password

If you order something and then click on "TOON WINKELWAGEN" (="SHOW CART") see image 1-2
you have to choose  "Verzendmethode en Betaalmethode" (="shipment & payment") see image 3-4-5

Then I check option "Click here to read terms of service and check the box to accept them."
and click on "Nu afrekenen" (="Check Out Now")

After this is done I get a page where I should complete the billing address information.
I fill in this "billing address" information and click on "Opslaan" (="SAVE") see image 6

After clicking "SAVE" I get the message:
We are sorry, no shipment method matches the characteristics of your order
see image 7-8

I cancel this and I get back to my "Check out" page and see that the chosen shipment is gone ?
see image 7-8
If I click on "Select Shipment" I get back the following message:
We are sorry, no shipment method matches the characteristics of your order
If I click "Check Out Now" I also get this message ?

Has someone an idea what is going wrong ?

I have made a second user to test this:
Login Name = VM2
pswd = password2

TIA

Regards,
Thierry

[attachment cleanup by admin]

[veeco]

hello.. i don't see add to cart button

[sindb]

Thanks for your reply but I don't understand what you ask ?

Sorry for late answer I was on holiday from 28 December til 3 January.

TIA

Regards,
Thierry

[Milbo]

Please join here http://forum.virtuemart.net/index.php?topic=109751.msg375229#msg375229 , maybe your problem is already solved.

Have a nice day