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Invoice questions

Started by euphoricgear, September 23, 2012, 07:27:20 AM

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euphoricgear

Hello, this is my first website with virtuemart and joomla and have 2 questions.

1. Why don't the customer and I get an invoice email confirmation. I checked all the places where I should put my email address but I don't get an emailed invoice.
The buyer and I do get an email that their credit card has been charged but no invoice of what they bought.

2. On the admin > virtuemart > Orders & Shoppers > Orders > when I click on the order number, I get this info:

Quantity   Name   SKU   Order Status   Product Price (Cost)   Base price with tax   Product Price (Gross)   Tax   Total


But I don't get info for COLOR and SIZE. I am selling clothes and have the option for the size and color on the product. When a customer checks out, it says the size and color of what they bought, but I don't get it in my order number. I get all the info I needed from the customer except those two. How can I add those two info on the order number?

Thanks so much. Sorry, I'm new to this forum too so I don't really know how to navigate the whole site yet. But I did search for my questions and got no result.

John2400

#1
2/ you didn't tell us what version you are using but in later version 2.0.10 this was solved.

1/ Th invoice settings - for credit cards- * just remember you have the ability to set invoices PDF in configuration>>see image >>
set it to pending first to see if you get an invoice. later change as you like - but you will have to actually test? with a fake credit card purchase? I think.

[attachment cleanup by admin]

euphoricgear

Thanks for the info. I don't remember what we have but I know it's not the latest one.

I'll let my friend, who's helping me know. This is my first virtuemart/joomla site.

Thanks,
Tim