VirtueMart Forum

VirtueMart 2 + 3 => Security (https) / Performance / SEO, SEF, URLs => Topic started by: Leila on July 24, 2019, 18:26:49 pm

Title: error 500 on /results,1-150 page
Post by: Leila on July 24, 2019, 18:26:49 pm
Hi all!
Category pages with product limit =150 ( url ends with /results,1-150) show error 500. Joomla SEF off doesn't help. When I change template to default the problem remains. .htaccess is joomla's default.
Hosting tech support doesnt see anything which can cause the error in their logs.
Virtuemart 3.4.2
Joomla 3.9.8
Thank you in advance


Title: Re: error 500 on /results,1-150 page
Post by: GJC Web Design on July 25, 2019, 10:05:37 am
debug the 500 error

http://forum.virtuemart.net/index.php?topic=117042.0
Title: Re: error 500 on /results,1-150 page
Post by: Leila on July 25, 2019, 11:53:07 am
Server tech support says they dont see any errors in server logs.
Vmdebug is on.

1 vmdebug Show All Errors, PHP-Version 7.2.20
2 vmdebug 2 Languages, default shoplanguage (VmConfig::$jDefLang): ru_ru ru-RU Selected VM language (VmConfig::$vmlang): ru_ru ru-RU SEF: ru
3 vmdebug vmTime: time to load config: 0.00780892372131348
4 vmdebug Start used Ram 12M
6 vmdebug 2 Languages, default shoplanguage (VmConfig::$jDefLang): ru_ru ru-RU Selected VM language (VmConfig::$vmlang): ru_ru ru-RU SEF: ru
7 vmdebug vmTime: time to load config: 0.00243616104125977
8 vmdebug vmTime: "VirtueMartControllerConfig" Finished task config: 0.101005077362061
9 vmdebug End used Ram 14M
10 vmdebug Peak memory peak 14M
3 vmdebug vmTime: time to load config: 0.00642204284667969
5 vmdebug My Memory Limit in Bytes 134217728
6 vmdebug vmTime: "VirtueMartControllerConfig" Finished task config: 0.144389867782593
7 vmdebug End used Ram 18M
8 vmdebug Peak memory peak 18M

Title: Re: error 500 on /results,1-150 page
Post by: GJC Web Design on July 26, 2019, 15:50:30 pm
did u take any of the advice in this topic?  http://forum.virtuemart.net/index.php?topic=117042.0

unless you identify the 500 error no one can help you
Title: Re: error 500 on /results,1-150 page
Post by: Leila on July 27, 2019, 10:41:19 am
The problem solved! I followed this advice "A WSOD can also be caused by a lack of PHP resources. Joomla + VM2/3 requires at least 128Mb of PHP memory, and preferably 256Mb." and increased php memory limit to 256m.
Thank you for help!
Title: Re: error 500 on /results,1-150 page
Post by: GJC Web Design on July 27, 2019, 12:33:54 pm
Quote
Server tech support says they dont see any errors in server logs.

I would be really worried by such incompetent server support!!!  They couldn't find a basic 500 error like this?????

You should at least name and shame as a service to others