VirtueMart Forum

VirtueMart General => About VirtueMart - not for support posts => Topic started by: jjk on November 14, 2010, 08:34:53 AM

Title: virtuemart.net timeouts
Post by: jjk on November 14, 2010, 08:34:53 AM
Hi,

just curious - recently (after the move to Rochen?) I frequently can't connect to the virtuemart.net pages. Especially during the evening hours (Middle European Time) I often get:

"The connection has timed out
The server at virtuemart.net is taking too long to respond."
- occationally for several hours.
Am I the only one or do some of you encounter the same?
Title: Re: virtuemart.net timeouts
Post by: IntraX on November 15, 2010, 09:39:28 AM
No, same here, very annoying and it happens every day and several times a day to different times, not only in the evening hours.

EDIT: It was just away for several hours again.
Title: VirtueMart.net Database Errors
Post by: jjk on November 21, 2010, 08:49:17 AM
Whenever I think somebody might have solved this problem it happens again.  ;)
A problem with the server or just a corrupt database???

This time VirtueMart was offline before I went to bed and still or again offline after breakfast the next day.

Here are some (error) messages I see:
http://virtuemart.net/index.php?option=com_content&task=view&id=105&Itemid=80

Database Error: Unable to connect to the database:Could not connect to MySQL

Date: Sat, 20 Nov 2010 22:11:47 GMT
Server: Apache/2.2.17 (Unix) mod_ssl/2.2.17 OpenSSL/0.9.8e-fips-rhel5 DAV/2 SVN/1.6.9 Phusion_Passenger/3.0.0 mod_bwlimited/1.4 PHP/5.2.14
X-Powered-By: PHP/5.2.14
Content-Length: 76
Connection: close
Content-Type: text/html

Host: virtuemart.net
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.11) Gecko/20101012 Firefox/3.6.11
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: en-us,en;q=0.5
Accept-Encoding: gzip,deflate
Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.7
Keep-Alive: 115
Connection: keep-alive
Cache-Control: max-age=0
Title: virtuemart.net offline for 7 hours?
Post by: jjk on November 28, 2010, 19:40:59 PM
It's me again  ;)
I really wonder what is going on there  ??? Today I couldn't access virtuemart.net for approximately 7 hours (Note: No new forum messages for a 7 hour period). Is the server unable to handle the traffic or does somebody from the Dev-Team set the database (unintentionally) offline frequently or is a slow Redmine blocking the whole site???

Todays errors:
Connection Problems
Sorry, SMF was unable to connect to the database. This may be caused by the server being busy. Please try again later.
Database Error: Unable to connect to the database:Could not connect to MySQL

redMine 500 error
Internal error
An error occurred on the page you were trying to access.
If you continue to experience problems please contact your redMine administrator for assistance.

Title: Re: virtuemart.net timeouts
Post by: celticwebs on November 30, 2010, 18:25:48 PM
I'm getting exactly the same.  There's obviously a major issue somewhere.  I run a web hosting company and I know my customers would be at threatening all manor of things by now if this was happening to their websites.
Title: Re: virtuemart.net timeouts
Post by: Milbo on December 01, 2010, 22:56:54 PM
yepp, as you said, the developer page moved to an own server. Should be better now. I think as we can see it is better.
Title: Re: virtuemart.net timeouts
Post by: franzpeter on December 02, 2010, 12:26:31 PM
@Milbo,

yes the VM forum page seems to work better now but the developer portal is nearly inaccessible.
Title: Re: virtuemart.net timeouts
Post by: franzpeter on December 02, 2010, 12:31:41 PM
Forgot to mention that Rochen says they are the performance hosting leader. That may be slightly different from reliable hosting leader. If it works (sometimes!) it is fast.
Title: Re: virtuemart.net timeouts
Post by: jjk on December 02, 2010, 21:58:18 PM
Quote from: franzpeter on December 02, 2010, 12:31:41 PM
Forgot to mention that Rochen says they are the performance hosting leader...
:D...perhaps Wikileaks is hosted on Rochen servers  :-X Would at least be an excuse. However, today the Joomla forum seems to have similar problems like VM in recent days.



Title: Re: virtuemart.net timeouts
Post by: Milbo on December 05, 2010, 13:30:31 PM
Quote from: jjk on December 02, 2010, 21:58:18 PM
Quote from: franzpeter on December 02, 2010, 12:31:41 PM
Forgot to mention that Rochen says they are the performance hosting leader...
:D...perhaps Wikileaks is hosted on Rochen servers  :-X Would at least be an excuse. However, today the Joomla forum seems to have similar problems like VM in recent days.

oh this is interesting, in fact we thought rochen does cloud based hosting, but they do not. We are now looking for a cloud based solution.
Title: Re: virtuemart.net timeouts
Post by: franzpeter on December 06, 2010, 14:22:58 PM
Todays errors:
jtablesession::Store Failed DB function failed with error number 2006 MySQL server has gone away SQL=INSERT INTO `jos_session` ( `session_id`,`time`

when visiting virtuemart.net

Is Rochens MySQL server away for christmas holidays?
Title: Re: virtuemart.net timeouts
Post by: jjk on December 06, 2010, 21:16:48 PM
I did see the above error message too most of today. I found a long thread in the siteground forum with the same error message dating 2008. At the end they said that this was not an easy one to solve and it took them 2 weeks to come up with a solution. However, they didn't say what went wrong or how they solved the problem.

At a first glance I would guess Joomla isn't closing a table in the database or php memory isn't sufficient???
Title: Blinding speed today!
Post by: jjk on December 07, 2010, 21:12:23 PM
What did you guys do to bring this website back to the amazing speed it shows today?  ;D