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Title: Order email notifications don't work
Post by: jsbullock on June 04, 2015, 00:46:15 AM

Joomla! 2.5.25
VirtueMart 2.6.6

Since I upgraded to these versions last year, I can't seem to get email notification on orders for any status working. I have put every order status in the field VirtueMart/Configuration/Checkout/Default Order Status to send email to shopper. No shopper is getting emails.

Any advice would be greatly appreciated.

Cheers,
- Jeff

Title: Re: Order email notifications don't work
Post by: jenkinhill on June 04, 2015, 13:03:45 PM

First you should update to the lates J/VM for security reasons. http://forum.virtuemart.net/index.php?topic=118683.0

It may be that updating to the current VM2.6.17 fixes the mail issue. Is it just the shopper not getting emails? Usually this is server related, assuming config is correct. Have you tried changing the setiing for "Use the vendor email address" in Config/Shop?

Title: Re: Order email notifications don't work
Post by: jsbullock on June 05, 2015, 00:03:59 AM

Quote from: jenkinhill on June 04, 2015, 13:03:45 PM
Have you tried changing the setiing for "Use the vendor email address" in Config/Shop?

Thanks, Kelvin. It was unchecked. I checked it and tests have generated order status change notifications.

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VirtueMart 2 + 3 + 4 => Administration & Configuration => Topic started by: jsbullock on June 04, 2015, 00:46:15 AM