VirtueMart Forum

VirtueMart 2 + 3 + 4 => General Questions => Topic started by: scooper1 on August 12, 2014, 20:11:03 PM

Title: Ask a question doesn't send mail to customer/questioner is it correct?
Post by: scooper1 on August 12, 2014, 20:11:03 PM
hi all,
when someone  click on "Ask a question about this product" virtuemart 1.x send an email to shopper and an email to questioner.

With virtuemart 2.6.6 email arrives only at the adminitrator and no email has sent to questioner.
Is it correct or i have something wrong in my configuration?

thanks in advance for your answer



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Title: Re: Ask a question doesn't send mail to customer/questioner is it correct?
Post by: GJC Web Design on August 12, 2014, 20:20:39 PM
just tried on my with a clean install - only the admin got a email
Title: Re: Ask a question doesn't send mail to customer/questioner is it correct?
Post by: scooper1 on August 12, 2014, 20:32:12 PM
thank you GJC with your answer i finish to search around the web a possible solution  :)
i think it was an useful feature, in this way people are not sure they have made answer or inserted a wrong email.

Title: Re: Ask a question doesn't send mail to customer/questioner is it correct?
Post by: Milbo on August 13, 2014, 10:01:26 AM
It is very easily misused for Spam, please check the options in vm config
Title: Re: Ask a question doesn't send mail to customer/questioner is it correct?
Post by: scooper1 on August 13, 2014, 22:43:35 PM
hi milbo,
could you please be more  clear? is it possible or not?
i attached my configuration and it doesn't work
thank you

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Title: Re: Ask a question doesn't send mail to customer/questioner is it correct?
Post by: vieke on October 14, 2014, 15:33:27 PM
I too would love to know if and how this is possible, i"ve been trying to make a core hack to ge this too work, but no success so far.
Title: Re: Ask a question doesn't send mail to customer/questioner is it correct?
Post by: Milbo on October 20, 2014, 01:22:59 AM
There is an option in the vm config, I think 2. tab.
Title: Re: Ask a question doesn't send mail to customer/questioner is it correct?
Post by: jjk on October 20, 2014, 12:16:35 PM
Quote from: scooper1 on August 12, 2014, 20:11:03 PM
hi all,
when someone  click on "Ask a question about this product" virtuemart 1.x send an email to shopper and an email to questioner.

With virtuemart 2.6.6 email arrives only at the adminitrator and no email has sent to questioner.
Is it correct or i have something wrong in my configuration?

That is correct. In VM2.x the 'Ask a question' email is sent only to the Administrator or vendor.
As far as I know, the copy to the questioner was disabled in order to prevent spam emails to the questioner.  (The 'Ask a question' form is actively targeted by Spambots. So you need to install a proper spam protection if you want to use it)